Center Manager

EXER

Center Manager overseeing clinic operations and staff at Exer to ensure optimal customer care. Leading a team to deliver patient-centered service in a healthcare environment with a focus on efficiency.

Posted 7/29/2026full-timeSanta Monica • California • 🇺🇸 United StatesJunior💰 $0 - $70,304 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills in a healthcare or retail environment, with a focus on customer service excellence, compliance with regulations, and operational efficiency. Proficient in managing schedules, payroll, and EMR records while fostering a positive team culture.

Highest-signal resume keywords

Leadership ExperienceCustomer Service ExcellenceEMR Record ManagementRegulatory Knowledge (HIPAA, OSHA)Analytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EMR Record ManagementPayroll ManagementSchedule ManagementAnalytical SkillsAttention to Detail

Soft Skills

Interpersonal SkillsCommunication SkillsTeam MotivationFlexibilityDependability

Tools & Technologies

Microsoft SuiteGoogle DocumentsADPCodonixVIPA

Industry Keywords

HealthcareRetailCustomer ServiceComplianceTeam Management

About the role

Key responsibilities & impact

Oversees and manages assigned clinic (may assist managing another clinic on a temporary basis).
Responsible for interviewing, hiring, training and mentoring teammates as appropriate.
Responsible for monthly schedule for clinic and approves daily punches in payroll system, identifying attendance performance issues such as unauthorized overtime and meal break violations.
Motivates and leads team to achieve goals in a team-oriented and positive environment.
Develops agenda and conducts general staff meetings and daily huddles to communicate goals, align staff and enforce compliance and all company policies/standards.
Provides exceptional and proactive customer service through active interactions and leading by example.
Manages the day-to-day operation of the center including filling in for employee breaks/tasks where needed and maintaining all checklist items with a keen focus on safety and cleanliness.
Responsible for maintaining accurate EMR records for patients and managing cash deposit procedures.
Be knowledgeable about the products/programs and establish external relationships/partnerships within the community.

Requirements

What you’ll need

Bachelor’s degree in business or related discipline or equivalent experience preferred but not required.
1-3 years successful experience in a leadership role interacting with staff, preferably in healthcare and/or retail environment.
Must be patient-focused and can deliver company’s high level of customer service at all times in a professional, courteous, sensitive and positive manner.
Self-starter who also has a flexible schedule and strong work ethic to manage a clinic that is open 363 days/year for 12 hours/day; must be willing to work some nights and weekends to oversee all activities.
Ability to multi-task and function in a fast-paced environment, often with changing priorities given needs of patients, business and management.
Ability to be an effective leader, leading by example, motivating team, and staying calm at all times, acting/speaking appropriately with customers and employees who may become angry or raise their voices.
Dependable and accountable with strong sense of urgency.
Excellent interpersonal and communication skills.
Strong analytical skills and attention to details.
Comfortable with computers and effective at learning and using the necessary software products (i.e. Microsoft suite, email, Google documents, ADP, etc.).
Knowledge of HIPAA, OSHA and other State and Federal requirements preferred.
Experience with Codonix and VIPA computer applications preferred.

Benefits

Comp & perks

Health insurance
Employee training and development opportunities
Career growth opportunities