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Customer Service Representative – German, French
exciting AGCustomer Service Representative at exciting GmbH handling inquiries via phone, email, and chat. Responsible for documentation and providing professional customer support.
About the role
Key responsibilities & impact- Responsible handling of customer inquiries by phone and in writing
- Careful documentation of conversation outcomes
- Providing competent and friendly customer advice
- Working independently within a motivated international team
Requirements
What you’ll need- Enjoy interacting by phone and providing customer support
- Flexible availability, reliable, and ready to take initiative
- Strong communicator with very good written and spoken German and French. Both languages are mandatory. English skills are an advantage
Benefits
Comp & perks- Professional onboarding as well as regular training and workshops
- Long-term, exciting career and development opportunities within a flat hierarchy
- Flexible working time models — full-time and part-time options for an excellent work–life balance
- Home office / remote work
- Private health insurance
ATS Keywords
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Soft Skills
customer supportcommunicationflexibilityreliabilityinitiativeteamworkindependenceadvicedocumentationinteraction