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exciting AG

Customer Service Representative – Phone & Email

exciting AG

Customer Service Representative handling customer inquiries through phone and email. Working flexible hours and providing excellent customer support in an international team.

Posted 6/3/2026full-timeBelgrade • 🇷🇸 SerbiaMid-LevelSeniorWebsite

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Applicant Tracking System Keywords

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Soft Skills
customer supportstrong communicatorflexible availabilityreliablecommitted
Industry Keywords
customer inquiriesdocumentationinternational teamGerman skillsEnglish skills

About the role

Key responsibilities & impact
  • Responsible handling of customer inquiries by phone and email
  • Accurate documentation of conversation outcomes
  • Providing competent and friendly customer support
  • Working independently within a motivated international team

Requirements

What you’ll need
  • Enjoy talking on the phone and providing customer support
  • Flexible availability, reliable, and committed
  • Strong communicator with very good German skills and good English skills, both spoken and written

Benefits

Comp & perks
  • Professional onboarding as well as regular training and workshops
  • Long-term, exciting career and development opportunities in a flat hierarchy
  • Flexible working time models in full-time and part-time for an excellent work–life balance
  • Home office
  • Private health insurance