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Customer Service Representative – Phone & Email
exciting AGCustomer Service Representative handling customer inquiries through phone and email. Working flexible hours and providing excellent customer support in an international team.
About the role
Key responsibilities & impact- Responsible handling of customer inquiries by phone and email
- Accurate documentation of conversation outcomes
- Providing competent and friendly customer support
- Working independently within a motivated international team
Requirements
What you’ll need- Enjoy talking on the phone and providing customer support
- Flexible availability, reliable, and committed
- Strong communicator with very good German skills and good English skills, both spoken and written
Benefits
Comp & perks- Professional onboarding as well as regular training and workshops
- Long-term, exciting career and development opportunities in a flat hierarchy
- Flexible working time models in full-time and part-time for an excellent work–life balance
- Home office
- Private health insurance
ATS Keywords
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Soft Skills
customer supportstrong communicatorflexible availabilityreliablecommitted