
Project/Program Manager
EVT
contract
Posted on:
Location Type: Remote
Location: Brazil
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Tech Stack
About the role
- Manage the delivery of IT initiatives focused on ITSM on the ServiceNow platform.
- Plan, estimate, manage risks, and control scope.
- Ensure alignment with PMBOK and business objectives.
- Coordinate technical teams and stakeholder communications.
Requirements
- Strong expertise in IT Service Management (ITSM) using ServiceNow.
- Proficiency in Program and Project Management.
- Experience in estimating, planning, risk management, scope management, and applying the PMBOK® Guide.
- Knowledge of APIs (Scripted REST API) and scripting in ServiceNow (Script Includes, Client Scripts, Business Rules).
- Experience with Workflow, Flow Designer, Scheduled Jobs, and script usage.
- Knowledge of ServiceNow (ACLs, UI Policies, tables and views).
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT Service Management (ITSM)ServiceNowProgram ManagementProject Managementrisk managementscope managementPMBOKAPIsscriptingWorkflow
Soft Skills
communicationstakeholder management