Application Support Developer

Evri

Application Support Developer managing complex technical systems at Evri, a major logistics firm. Focused on ensuring stability, performance, and reliability of applications with a collaborative team.

Posted 8/1/2026full-timeLeeds • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Application Support and IT Support, with strong skills in troubleshooting, SQL querying, and cloud-hosted applications, particularly within AWS environments. Proficient in maintaining production environments and improving service delivery through effective communication and collaboration.

Highest-signal resume keywords

Application SupportSQL QueryingAWS EnvironmentsTroubleshooting SkillsIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLTroubleshootingAnalytical SkillsProblem-SolvingApplication LogsMonitoring ToolsDebugging TechniquesAPIsIntegrations

Soft Skills

Strong Communication SkillsProactive Approach

Tools & Technologies

Monitoring ToolsWindowsLinux

Certifications & Qualifications

IT-Related DegreeEquivalent Qualification

Industry Keywords

Incident ManagementProblem ManagementChange ManagementKnowledge ManagementService Improvements

Tech Stack

Tools & technologies

AWSCloudLinuxSQL

About the role

Key responsibilities & impact

Provide 2nd line support for complex, internally developed applications
Take ownership of technical incidents and drive them through to resolution
Investigate and resolve issues using logs, monitoring tools, application metrics and SQL queries
Work closely with Development, Infrastructure and third-party suppliers to troubleshoot complex problems
Support Incident, Problem, Change and Knowledge Management processes
Help maintain and continuously improve production environments, with a focus on automation and operational efficiency
Proactively identify and resolve issues before they impact customers and colleagues
Support the successful release of new features and applications into production
Create and maintain knowledge articles, runbooks and troubleshooting documentation
Contribute to service improvements that enhance system performance, stability and user experience
Participate in an on-call rota providing out-of-hours support

Requirements

What you’ll need

Experience in Application Support, IT Support or a similar technical role
Strong troubleshooting, analytical and problem-solving skills
Experience supporting cloud-hosted applications, ideally within AWS environments
SQL experience and the ability to query and analyse data effectively
Knowledge of application logs, monitoring tools and debugging techniques
Familiarity with APIs, integrations and Windows/Linux environments
A proactive approach to continuous improvement and service excellence
Strong communication skills with the ability to engage technical and non-technical stakeholders
IT-related degree, equivalent qualification or relevant industry experience

Benefits

Comp & perks

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