Vice President, Strategic Accounts

Evolent

Vice President managing key client relationships in healthcare to drive satisfaction and operational excellence. Collaborating with internal teams on strategic initiatives and performance management.

Posted 5/3/2026full-timeRemote • 🇺🇸 United StatesLead💰 $180,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

Realm

About the role

Key responsibilities & impact

Account/ Relations Management – provide corporate, executive and overall account management for designated client partners, including the CEO, CFO, CMO, pharmacy leadership, clinical operations/UM, medical economics/actuarial services/analytics, and vendor management.
Performance Management – maintain overall accountability for partner value and ROI performance of designated client partners.
Partner/Provider Satisfaction – maintain overall accountability for the satisfaction of designated partners.
Initiative Deployment – accountable for client-specific deployment of clinical, product/platform, and operational improvement initiatives to improve performance, satisfaction, and clinical quality/outcomes.
Teamwork/Collaboration – serves as a liaison between the customer and key Evolent stakeholders; monitors issue resolution and ensures appropriate, timely follow up by Evolent team members.
Staff Management – manages assigned staff as requested to optimize the performance and satisfaction of designated client partners, their provider networks, and where applicable, ASO employer accounts.

Requirements

What you’ll need

Master’s degree in business administration, healthcare administration, public health, analytics, or a related field, master’s degree Strongly Preferred.
10+ years of experience working directly with health plans, health systems or providers to drive clinical, financial and/or operational performance improvement; senior/executive experience desired.
7 or more years in relationship management roles (account management, consulting, enterprise sales, etc.) and/or externally facing operational leadership positions.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level; excellent verbal and written communications skills, particularly in the realm of telling a compelling story of value contributed to the partnership.
Track record in unlocking transformative growth opportunities at customer accounts
Strong knowledge of health plan operations, care/utilization management, claims processing, value-based care, and the levers to optimize financial performance.
Exceptionally high “Emotional Intelligence” – able to connect with diverse constituents, actively listen, and identify key areas of sensitivity.
Highly organized, self-motivated, and the intellectual curiosity to get to the bottom of partner issues and opportunities; a willingness to roll up sleeves and work toward solutions in partnership with operations counterparts and centralized resources.
A steady demeanor with the judgement to determine when to escalate and how to prioritize competing inputs.
Approaches problem solving with creativity to solution with partners and forecast needs rather than waiting for issues to arise.
In addition to a tenacious partnership ethos with a relentless focus on follow through and maintaining trust.
Strong knowledge of healthcare data and how they can be leveraged to identify opportunities and actions (including EMR, clinical, authorization, claims, SDoH, etc.); understanding of how to translate data and insights into actionable initiatives, strategies, and developing/managing performance scorecards and action plans (payer, provider, initiative, etc.).
Ability to travel as needed (up to ~40%) .

Benefits

Comp & perks

health insurance benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

health plan operationscare managementutilization managementclaims processingvalue-based careperformance improvementdata analysisperformance scorecardsaction plansfinancial performance optimization

Soft Skills

account managementrelationship managementcommunication skillsemotional intelligenceproblem solvingteamworkorganizational skillsself-motivationinfluencecreativity

Certifications

Master’s degree in business administrationMaster’s degree in healthcare administrationMaster’s degree in public healthMaster’s degree in analytics