Director, Strategic Accounts

Evolent

Director of Strategic Accounts leading team to manage health plan client relations for Evolent. Focusing on strategic growth opportunities and driving value while building strong relationships.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and mentor a team that consists of Associate Director and Account Manager level associates, providing ongoing direction, feedback and support
Supporting an assigned book of business strategically to achieve objectives, including relationship development, growth, retention, and customer objectives
Manage risks and developing opportunities associated with current clients
Cultivate productive, trusted relationships with key executives – including C-level and both internal and external stakeholders of relationships
Utilize data-driven resources to run efficient/effective meetings and work sessions with the client and all relevant Subject Matter Expert (SME)s, both internal and external
Possess working knowledge of Evolent products and services and can articulate value proposition for all at a high level
Develop best-in-class presentation strategies, narratives, and content to support external meetings with senior stakeholders
Lead regular Partnership review meetings for each client, including strategic account planning, relationship mapping, competitive market analysis and issue management
Advocate for partner culture, serve as an ambassador within Evolent and the go-to expert on client priorities and how to get things done within the health plan organization
Aggressively manage all aspects of the contracts with assigned clients as well as ensure ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, rate/savings maximization through ongoing benefit analysis and adherence to requirements of the client’s legal and regulatory environment

Requirements

What you’ll need

Bachelors’ Degree or equivalent work experience
5 or more years in client or account management leadership roles
5+ years broad-based Health Plan experience
Ability to find creative solutions in an ever-changing and growing environment
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including at the C-level
Exceptionally high “Emotional Intelligence” and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity
Travel: 40% w/in the US and US Territories

Benefits

Comp & perks

health insurance benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementrisk managementcontract managementdata analysispresentation strategiesstrategic account planningcompetitive market analysisrelationship mappingservice level agreement performancebenefit analysis

Soft Skills

leadershipmentoringcommunicationinfluenceemotional intelligenceactive listeningrelationship developmentproblem-solvingcreativitystakeholder engagement

Certifications

Bachelor's Degree