Workforce Management Analyst
Evolent
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $60,000 per year
Job Level
JuniorMid-Level
Tech Stack
CloudSQL
About the role
- Support team leaders developing staff schedules, collecting staff performance and customer data
- Reviewing and analyzing relevant data to identify opportunities
- Preparing workforce analysis reports for company leadership
- Monitor clinical resources and workloads in real-time for performance guarantee targets
- Forecast weekly and daily workloads to determine staffing needs
- Work closely with clinical teams on optimization of Workforce Engagement tools
- Ensure accuracy and timeliness of WFM reporting for performance reporting
Requirements
- High School diploma or equivalent years of work experience
- 2 years of Workforce Planning (WFM) experience in Healthcare Compliance, preferably Utilization Review
- 5 years of Clinical or Workforce Planning experience
- Experience with Genesys Cloud platform
- Experience with Excel spreadsheets, ACD reporting, forecasting methodologies and tools
- Experience with SQL and Advanced Excel is preferred
- Ability to work with different teams in the organization to meet filing requirements and timelines
Benefits
- Comprehensive benefits (including health insurance benefits)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workforce PlanningHealthcare ComplianceUtilization ReviewClinical PlanningForecasting MethodologiesSQLAdvanced ExcelACD ReportingData AnalysisWorkforce Engagement Tools
Soft skills
Team CollaborationPerformance AnalysisReporting AccuracyTimelinessOptimization