Evnek

SAP CX System Lead

Evnek

contract

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Lead the design, configuration, and deployment of innovative CX solutions to support revenue growth, customer-centricity, and digital transformation
  • Participate in improvement initiatives across Sales and CRM platforms, including: SAP SD, SAP Sales Cloud, SAP CPQ, SAP Commerce Cloud, SAP Analytics Cloud
  • Collaborate closely with Sales & Marketing teams to analyze, optimize, and enhance business processes in Sales & CRM systems
  • Provide ongoing support and troubleshooting for SAP Sales & CRM platforms, ensuring operational stability and quick issue resolution
  • Stay updated on SAP advancements, industry trends, and best practices in the Sales & Marketing domain
  • Work cross-functionally with SAP teams and IT groups to develop technical solutions aligned with business needs
  • Apply strong communication, analytical, and problem-solving skills to identify and resolve system challenges, maximizing IT investments
  • Query, analyze, and interpret system data to provide actionable insights and support future enhancements
  • Actively contribute to SAP upgrade cycles and ensure seamless transitions
  • Coordinate and interface with third-party system implementors for project and integration activities

Requirements

  • 10–12 years of experience in SAP CX, Sales, or CRM systems
  • Strong exposure to SAP SD and related Sales & Marketing modules
  • Strong functional and technical background within SAP Sales Cloud, CPQ, and Commerce Cloud
  • Hands-on experience supporting SAP environments, including configuration and troubleshooting
  • Experience working with geographically distributed business stakeholders (preferably UK/EU)
  • Strong analytical, communication, and stakeholder management skills
  • Ability to work independently, manage multiple tasks, and drive improvement initiatives
  • Experience collaborating with external vendors, integrators, and multi-functional IT teams
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP SDSAP Sales CloudSAP CPQSAP Commerce CloudSAP Analytics Cloudconfigurationtroubleshootingdata analysissystem integrationproject management
Soft skills
communicationanalytical skillsproblem-solvingstakeholder managementindependencetask managementcollaborationcustomer-centricityadaptabilityleadership