Provide clinically driven subject matter expertise focused on the AdmissionCare product
Partner with Client Success Executives, Implementation, and Analytics to support pre-go-live, on-site go-lives, training, monthly meetings, QBRs, and ad-hoc touch points
Assist in development and maintenance of training initiatives and assess user proficiency with AdmissionCare
Produce reports and KPIs using EvidenceCare’s BI tool and translate analytics into client-focused narratives
Participate in implementation projects, support clients during integration, and travel to client sites for go-lives
Proactively identify opportunities for client education, process improvement, and workflow efficiencies within AdmissionCare
Serve as clinical and product subject matter expert (SME) and contribute to playbooks, templates, and tools
Collaborate across EvidenceCare verticals while maintaining regulatory and clinical best practices
Maintain awareness of healthcare environment, clinical information systems, evidence-based practice, leadership and informatics trends
Requirements
Minimum of three years of clinical experience (acute care)
Minimum of three years of revenue cycle experience (UR, UM, appeals)
Active RN License (Individual or Multi-State)
Bachelor’s Degree required; master's degree preferred (nursing, business, or other clinical disciplines)
Experience with InterQual/MCG to complete medical necessity reviews and/or ensure compliance with regulatory and payer requirements
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio)
Skilled in utilizing business intelligence platforms for data analysis and reporting
Experienced in public speaking and stakeholder engagement
Strong critical thinking skills and ability to decipher and trend data
Ability to work autonomously and prioritize workload effectively
Strong commitment to the values of the organization: Grit, Innovation, Integrity, Respect, Teamwork and Fun
Ability to work 3 days a week in-office (Nashville-based)