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EVERSANA

Senior Director, Omnichannel Experience Solutions – Success

EVERSANA

Sr. Director managing omnichannel experience solutions for EVERSANA's digital growth strategy.

Posted 7/8/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $183,000 - $203,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive product leadership and management experience in digital products and technology-driven solutions, with a strong focus on Agile methodologies and cross-functional team collaboration. Proven ability to drive business results and manage large-scale projects while promoting continuous improvement and compliance.

Highest-signal resume keywords
Product LeadershipAgile FrameworkProject ManagementInterpersonal SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product ManagementDigital SolutionsProject ManagementAgile MethodologiesData Analysis
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational Skills
Tools & Technologies
Microsoft Office
Industry Keywords
Digital Growth StrategyOmnichannel InitiativesContinuous ImprovementCross-Functional Teams

About the role

Key responsibilities & impact
  • Oversee and lead the development/deployment of key strategic digital product/solutions
  • Ensure target business benefits as part of EVERSANA’s digital growth strategy
  • Engage with senior executives and report on initiative state and performance
  • Deliver excellent business results through team efforts
  • Lead development and execution of the EVERSANA ESS Sales & Marketing plan
  • Assist new business pitch preparation and presentations
  • Manage Affinity Marketplace SOW Addendums workstream
  • Lead Omnichannel Advisory Council management and customer engagements
  • Partner with various teams to define project approaches and plans for omnichannel initiatives
  • Promote a culture of continuous improvement and compliance

Requirements

What you’ll need
  • 18+ years of product leadership/management experience on digital products and/or technology-driven solutions
  • 10+ years of experience with traditional project/program management (managing project managers)
  • Well-versed in Agile framework
  • 10+ years of experience with managing large-scale, cross-functional and global project teams
  • Excellent interpersonal skills
  • Excellent communication skills (written and verbal)
  • Excellent organizational skills with attention to detail
  • Proficiency in common software applications like Microsoft Office (Word, Excel, PowerPoint)
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Benefits

Comp & perks
  • Competitive salaries and benefits
  • Diversity, Equity & Inclusion initiatives
  • Opportunities for professional development

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