Senior Director, Omnichannel Experience Solutions – Success

EVERSANA

Sr. Director managing omnichannel experience solutions for EVERSANA's digital growth strategy.

Posted 7/8/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $183,000 - $203,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive product leadership and management experience in digital products and technology-driven solutions, with a strong focus on Agile methodologies and cross-functional team collaboration. Proven ability to drive business results and manage large-scale projects while promoting continuous improvement and compliance.

Highest-signal resume keywords

Product LeadershipAgile FrameworkProject ManagementInterpersonal SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementDigital SolutionsProject ManagementAgile MethodologiesData Analysis

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational Skills

Tools & Technologies

Microsoft Office

Industry Keywords

Digital Growth StrategyOmnichannel InitiativesContinuous ImprovementCross-Functional Teams

About the role

Key responsibilities & impact

Oversee and lead the development/deployment of key strategic digital product/solutions
Ensure target business benefits as part of EVERSANA’s digital growth strategy
Engage with senior executives and report on initiative state and performance
Deliver excellent business results through team efforts
Lead development and execution of the EVERSANA ESS Sales & Marketing plan
Assist new business pitch preparation and presentations
Manage Affinity Marketplace SOW Addendums workstream
Lead Omnichannel Advisory Council management and customer engagements
Partner with various teams to define project approaches and plans for omnichannel initiatives
Promote a culture of continuous improvement and compliance

Requirements

What you’ll need

18+ years of product leadership/management experience on digital products and/or technology-driven solutions
10+ years of experience with traditional project/program management (managing project managers)
Well-versed in Agile framework
10+ years of experience with managing large-scale, cross-functional and global project teams
Excellent interpersonal skills
Excellent communication skills (written and verbal)
Excellent organizational skills with attention to detail
Proficiency in common software applications like Microsoft Office (Word, Excel, PowerPoint)
Ability to define problems, collect data, establish facts, and draw valid conclusions

Benefits

Comp & perks

Competitive salaries and benefits
Diversity, Equity & Inclusion initiatives
Opportunities for professional development