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About the role
Key responsibilities & impact- Act as a strategic contributor on projects within the Experience Strategy team
- Lead the execution of basic and core Experience Strategy deliverables, including audits, content inventory, workshop materials, etc.
- Collaborate with manager and Experience Strategy leadership on personalization and omnichannel strategies, customer journey mapping, implementation plans, etc.
- Support manager and Experience Strategy leadership on organic growth and new business initiatives
- Analyze qualitative and quantitative data to generate actionable insights and translate into compelling, data-backed recommendations and strategic stories for clients
- Conduct secondary research to support POVs, white papers, case studies, and other materials as needed
- Demonstrate a commitment to diversity, equity, and inclusion
Requirements
What you’ll need- Bachelor’s degree in marketing, communications, or a related field
- 6 years (or more) of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a related field
- Experience in the pharmaceutical, biotech, or healthcare marketing industries
- Strong communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences and stakeholders
- Strong analytical skills, with experience using data and customer research to inform strategic decisions
- Expertise with Microsoft Office tools (e.g., PowerPoint, Word, Excel, etc.)
- Proficiency with digital collaboration and journey mapping tools (e.g., Miro, Mural, Airtable)
- Adept at using AI systems and frameworks
Benefits
Comp & perks- Competitive salaries and benefits for all employees
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Omnichannel StrategyExperience StrategyDigital StrategyData AnalysisCustomer Journey Mapping
Soft Skills
Strong Communication SkillsPresentation Skills
