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About the role
Key responsibilities & impact- Support, maintain, and optimize EVERSANA’s UKG Pro HCM system across HR, Payroll, Benefits, Talent, and Onboarding modules.
- Serve as a subject matter expert for system configuration, troubleshooting, and end‑user support.
- Identify, research, track, and ensure timely resolution of technical issues.
- Collaborate with stakeholders across HR, IT, Finance, and Payroll to deliver effective global HCM solutions.
- Lead small‑scale HRIS projects and system enhancements from initial requirements gathering through testing, deployment, and post‑implementation support.
- Create, update, and optimize UKG Pro workflows, maintain role-based access security, and perform monthly access audits.
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Finance, Business Administration, Computer Science, Information Systems or a related field
- 3–5 years of hands-on experience with UKG Pro (Core HCM required; experience with Payroll, Benefits, Onboarding, or Talent preferred)
- Strong understanding of HR processes, U.S. employment practices, and payroll fundamentals.
- Familiarity with HR compliance requirements such as FLSA, FMLA, ACA, and payroll tax laws.
- Demonstrated experience supporting and optimizing HRIS processes, including configuration, troubleshooting, and compliance alignment, across global regions.
- Hands-on UKG Pro configuration and system administration experience, including management of system settings, workflow routing, Business Process Flows (BPFs), role-based security, module configuration (Core HR, Benefits, Payroll, Talent, etc.)
Benefits
Comp & perks- Health insurance
- 401(k) retirement plan
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Team collaboration events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UKG ProHRISsystem configurationtroubleshootingworkflow routingBusiness Process Flows (BPFs)role-based securitymodule configurationpayroll fundamentalsHR compliance
Soft Skills
collaborationproblem-solvingcommunicationproject managementstakeholder engagement
Certifications
Bachelor’s degree
