Senior Director, Patient Services Analytics

EVERSANA

. You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques.

Posted 5/19/2026full-timeRemote • Ohio • 🇺🇸 United StatesSenior💰 $145,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

CloudTableau

About the role

Key responsibilities & impact

You’ll be working with internal and external clients, data providers and other 3rd parties to enhance and execute team priorities by leveraging data and analytics, predictive analytics, machine learning and advanced statistical techniques.
Our goals are to enhance existing patient services business operations with data and analytics, to generate new lines of business through custom data deliverables, consulting practices and new product development.
This will include hands on work to deliver business requirements and technical specifications our data science team can deliver with.
This position will also have broad responsibilities that will include project coordination/management, presentations to executive staff, coordinating and leading demos and client interactions.
You will play a key role on a small and nimble team – responsibilities will be broad and varied.

Requirements

What you’ll need

Bachelors / Master’s degree in Engineering, Business, Economics/ Statistics or equivalent
11+ years of experience in data and analytics with direct experience working with Patient Hub/CRM, Specialty Pharmacy, Market Access data
Knowledge of cloud based storage, Tableau, PowerBI and other data visualization software.
Knowledge of copay assistance programs including coupons, PAP, bridge programs, copay accumulators/maximizers and other leading industry initiatives
You are able to identify and solve issues and escalate when appropriate.
You resolve conflicts constructively.
You proactively identify and communicate growth goals.
Excellent communication skills.
Ability to interact with all levels of customers, end users and colleagues.
Strong collaborator and relationship builder.
Ability to adapt to new situations, solve problems on the fly, and manage multiple priorities.
Teamwork and scrappiness required.
Familiarity with Matrix organizations and ability to operate with start-up excitement
Understanding of AI/Machine Learning models

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticspredictive analyticsmachine learningadvanced statistical techniquesdata visualizationcloud based storageTableauPowerBIAI modelsMachine Learning models

Soft Skills

communication skillsproblem solvingconflict resolutioncollaborationrelationship buildingadaptabilitymulti-taskingproject coordinationpresentation skillsteamwork

Certifications

Bachelor's degreeMaster's degree