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EVERSANA

VP, Experience Strategy

EVERSANA

. Leads a high-performing team in developing data-driven, omnichannel experiences for patient and physician audiences across varied markets.

Posted 5/12/2026full-timeRemote • 🇬🇧 United KingdomLeadWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Leads a high-performing team in developing data-driven, omnichannel experiences for patient and physician audiences across varied markets.
  • Drives cross-disciplinary collaboration to design and implement innovative customer experiences.
  • Sets a vision for experience transformation and creates vital relationships internally and externally.
  • Demonstrates financial understanding and ownership of team utilization.
  • Identifies and addresses critical moments in the customer journey by authoring Omnichannel Plans.
  • Guides the development of team members in Experience Strategy expertise.

Requirements

What you’ll need
  • Bachelor’s degree in marketing, communications, or a related field.
  • 12 years (or more) of experience in Omnichannel Strategy, Experience Strategy, Digital Strategy, or a related field
  • 3+ years of people management experience, leading and growing a team
  • Experience in the Pharmaceutical, Biotech, or Healthcare Marketing industries
  • Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly to diverse audiences and senior stakeholders
  • Strong analytical skills and user experience skills, with experience using data and customer research to inform strategic decisions
  • Expertise with Microsoft Office tools (e.g., PowerPoint, Word, Excel, etc.,)
  • Proficiency with digital collaboration and journey mapping tools (e.g., Miro, Mural, Airtable).
  • Working knowledge of marketing automation and CRM platforms (e.g., Veeva, Salesforce Marketing Cloud, Adobe, etc.,)
  • Adept at using AI systems and frameworks.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Professional development
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Omnichannel StrategyExperience StrategyDigital StrategyAnalytical skillsUser experience skillsData analysisCustomer research
Soft Skills
LeadershipCommunication skillsPresentation skillsCollaborationRelationship building