Account Supervisor

EVERSANA

. The Account Supervisor works with our clients to plan, execute, manage and analyze their digital marketing campaigns.

Posted 5/9/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $76,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

The Account Supervisor works with our clients to plan, execute, manage and analyze their digital marketing campaigns.
This role interacts with our clients on a daily basis to build and maintain a strong partner relationship.
The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development.
The Account Supervisor uses an understanding of marketing strategies, web metrics and other data to lead client strategic and tactical digital marketing efforts.
This role serves as primary contact to the client and/or agency partners to lead and implement digital marketing strategies and projects.
The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client.
Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.

Requirements

What you’ll need

5 to 6 years of related industry experience: client service, digital advertising agency, and pharmaceutical experience required;
Strong and applied experience in marketing and advertising, with expertise in digital strategy, media, and technology;
Bachelor's degree or equivalent education plus professional experience required;
Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals;
Previous experience with digital sales aid builds is highly desirable;
Strong command of agency offerings and expertise;
Strong client relations skills with proven customer satisfaction;
Proven ability to manage projects to successful and collaborative completion;
Strong negotiation skills;
Ability to intercept changes from multiple partner agencies and clients and triage appropriately;
Strategic skill and strong business acumen;
Sound analytical skills;
Understanding of web development technologies and processes;
Demonstrated ability to supervise and develop Account Administrator and Account Manager team members;
Ability to oversee multiple projects and accounts simultaneously;
Strong problem-solving skills;
Strong presentation and verbal and written communication skills;
Excellent interpersonal skills.
Periodic travel required.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital marketingmarketing strategyweb metricsCRM campaignsdigital sales aid buildsproject managementfinancial forecastingdata feedsweb development technologiescomplex portals

Soft Skills

client relationsnegotiationstrategic thinkingbusiness acumenanalytical skillsproblem-solvingpresentation skillsverbal communicationwritten communicationinterpersonal skills

Certifications

Bachelor's degree