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About the role
Key responsibilities & impact- Deliver and manage creative and strategic project/programs
- Program and client-level staffing plans
- Program and client reporting: health, status, risks, and key program milestones
- Issue mitigation plan
- Ensure the onboarding plan is defined and implemented
- Responsible for billability of project management team
- Project Coordinator, Project Manager, and Senior Project Manager performance evaluations and goal setting
- Issue and escalation root cause analysis
- Facilitate retrospective meeting and share results with relevant stakeholders
- Collaborate with portfolio team on client road map and improvement plans
- Develop direct reports and serve in a coaching and mentoring role across the team
- Enforce process adherence and actively manage resistance
- Monitor consistent successes/challenges and propose opportunities for process and standards improvement
- Review project work output and provide feedback
- Manage and prioritize team workload
- Manage team level goals and objectives to ensure successful outcomes across clients and projects
- Manage team escalations
- Proactively identify program level risk
- Oversee program health (budget, scope, and timeline)
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Requirements
What you’ll need- Bachelor’s degree or equivalent education plus professional experience required
- 7+ years of relevant experience
- Delivery and management of strategic projects and programs in an advertising agency environment
- Ability to recognize when to step in and lead high-complexity and/or high-visibility projects
- Program management knowledge and experience
- Expert knowledge about how to execute all project types
- Experience working with ambiguity and ability to mentor others in this grey area
- Advanced risk management skills
- Advanced stakeholder management skills
- Advanced reporting and program-level financial management
- Strong ability to pitch work and develop high-risk or complex estimates and timelines in a short timeframe with limited information (as delegated)
Benefits
Comp & perks- Health insurance
- Competitive salaries and benefits
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementrisk managementstakeholder managementproject reportingfinancial managementproject evaluationprocess improvementissue mitigationteam workload managementproject output review
Soft Skills
leadershipcoachingmentoringcommunicationproblem-solvingcollaborationadaptabilityconflict resolutionorganizational skillscommitment to diversity