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About the role
Key responsibilities & impact- Lead the development and execution of social media initiatives
- Act as a trusted advisor to account staff and external clients
- Manage workload across multiple projects for self and junior staff, taking the lead on complex initiatives
- Conduct social listening and influencer research, derive insights from data, and present findings to internal teams and clients
- Display a deep understanding of the broader digital ecosystem and cross-collaborate with other subject matter experts
- Educate peers and clients on social media best practices, trends, and technologies
- Act as the primary subject matter expert and project owner for social media
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Requirements
What you’ll need- Bachelor’s degree (or equivalent education plus professional experience) required
- Approximately 4-7 years of related agency or business experience
- High familiarity with and personal use of social media, third-party management tools and social listening platforms
- Ability to locate and manage influencers, derive insights and actionable next steps from social listening data and social platform performance
- Understand the role paid social plays in an owned social strategy
- Strong multi-tasking, problem solving skills and ability to work in a team environment with the occasional delegation to junior staff
- Strong client relationship skills and a knack for maximizing organic growth opportunities within current workload
- Excellent communication skills: Write about, explain and present social media tactics and concepts in a highly regulated environment
- Proven ability to manage projects independently and collaboratively to successful completion
- Pharmaceutical/healthcare experience and experience with coordinating influencer programs are both a plus
Benefits
Comp & perks- Competitive salaries and benefits
- Diversity, Equity & Inclusion focus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media managementsocial listeninginfluencer researchdata analysisproject managementpaid social strategyorganic growth strategiescommunication tacticspresentation skills
Soft Skills
leadershipmulti-taskingproblem solvingteam collaborationclient relationship managementcommitment to diversityinclusive behaviorsproactive bias management
