EVERSANA

Account Supervisor – AI Agency

EVERSANA

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $76,000 - $110,000 per year

About the role

  • The Account Supervisor works with our clients to plan, execute, manage and analyze their digital marketing campaigns.
  • This role interacts with our clients on a daily basis to build and maintain a strong partner relationship and is a key contributor to the client’s day-to-day issues and projects.
  • The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development; experience with managing projects, timelines, cost and tight deadlines is required.
  • The Account Supervisor uses an understanding of marketing strategies, web metrics and other data to lead client strategic and tactical digital marketing efforts with other senior-level account staff and cross-functional teams.
  • This role serves as primary contact to the client and/or agency partners to lead and implement digital marketing strategies and projects, as well as create client presentations, campaign results, POVs and research findings.
  • The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client.
  • Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.

Requirements

  • Approximately 5 to 6 years of related industry experience: client service, digital advertising agency and pharmaceutical experience required; oncology, HCP and launch experience preferred
  • Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
  • Bachelor's degree or equivalent education plus professional experience required
  • Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
  • Previous experience with digital sales aid builds is highly desirable
  • Ability to approve copy, scope and deliverables before submitted to client
  • Strong command of agency offerings and expertise
  • Strong client relations skills with proven customer satisfaction
  • Proven ability to manage projects to successful and collaborative completion
  • Strong negotiation skills
  • Ability to intercept changes from multiple partner agencies and clients and triage appropriately
  • Strategic skill and strong business acumen
  • Sound analytical skills
  • Understanding of web development technologies and processes
  • Demonstrated ability to supervise and develop Account Administrator and Account Manager team members
  • Ability to oversee multiple projects and accounts simultaneously
  • Strong problem solving skills
  • Strong presentation and verbal and written communication skills
  • Excellent interpersonal skills
  • Periodic travel required
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingmarketing strategyweb metricsproject managementfinancial forecastingCRM campaignsdigital sales aid buildsdata feedscomplex portalsdigital advertising
Soft Skills
client relationsnegotiationproblem solvingpresentation skillsverbal communicationwritten communicationinterpersonal skillsstrategic thinkingbusiness acumenteam development
Certifications
Bachelor's degreeprofessional experience