Operations Coordinator I
The Walt Disney Company
Senior Manager, Data Operations and Reporting
EVERSANA
full-time
Posted on:
Location: Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $123,000 - $166,500 per year
Job Level
Senior
About the role
- Manage a Global Workforce consisting of Associates in varied US Time Zones, India FTE, and Contractors
- Lead Reporting and Analytics Project Estimations
- Develop Assets for Business Development (RFP, Bid Defense, Implementations) reflective of Best in Class Reporting and Analytics Tools
- Coordinate requirements for Change and New Reporting and Analytics Products between Business Leaders, Project Management Teams, and Developers
- Facilitate prioritization of work utilizing tools such as JIRA and Smartsheet
- Translate requirements to actionable technical requirements from a Business Operations perspective.
- Develop a deep understanding of EVERSANA Patient Services Systems, Service Offerings (Affordability, HUB, Pharmacy Dispensing, Benefit Verification, Portals/Apps, Others), and Data Assets to facilitate effective, timely, and accurate reporting offerings
- Assist with maintaining and enhancing client specific and standard reporting and analytics documentation
- Develop and foster Associate Development including expansion of scope and responsibilities for individuals within the existing team
- All other duties as assigned
Requirements
- Around 10 years of proven experience in the Data Operations and Reporting space
- Curiosity Pharmacy, HUB, and/or Large Complex Healthcare Operations
- Leadership Experience
- Understanding of Modern Data Architecture/Flows/Connectivity
- Ability to translate functional to technical requirements and if needed, with the assistance of Technical Leads
- Excellent communication, leadership, and interpersonal skills
- Strong analytical and problem-solving capabilities
- Ability to manage multiple projects simultaneously and adapt to changing priorities
