Vice President, Client Services

EVERSANA

full-time

Posted on: 8/27/2025

Origin: • 🇺🇸 United States • Illinois

✨ AI Apply

💰 $170,000 - $200,000 per year

Lead

About the role

Ownership of senior-level client and agency partner relationships beyond day-to-day operations
Responsible for client retention by maintaining executive- and senior-level relationships and identifying additional opportunities
Assessing and managing risk associated with clients and agency partners
Meeting client and EVERSANA INTOUCH goals for account financial health, targets, and objectives
Lead coordination and development of integrated marketing plans internally and with external agency partners
Provide strong thought leadership and frequently bring new services to clients
Coordinate cross-functional teams and mentor staff
Negotiate and execute agreements and manage P&L for accounts

Approximately 12 to 15 years of agency, consultative, pharmaceutical and/or healthcare experience is required
Thought leader for integrated and digital marketing and communications
Self-sufficient and self-motivated with the ability to independently manage major clients and brands
Demonstrated P&L targets met through existing and expansion business opportunities
Proven leadership and mentoring skills
Leader of cross-functional project teams across the organization
Experience negotiating and executing agreements
Creative thinker with analytical skills
Ability to collaborate effectively at all levels and functions
Applied understanding of technical development and processes
Demonstrated problem-solving skills
Ability to determine staffing needs within the account team and extended teams
Bachelor’s degree required in Business, Marketing, Journalism or Communications
Demonstrated written, presentation and verbal communication skills
Excellent interpersonal skills; able to interact at all levels with clients and the Intouch organization
Travel required