Customer Success & Support

Everis

full-time

Posted on:

Location Type: Remote

Location: Egypt

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Salary

💰 $30,000 - $40,000 per year

About the role

  • Providing fast, high-quality support to customers (email/chat/help desk).
  • Improving onboarding and retention by proactively helping users succeed.
  • Turning customer feedback into clear, prioritized insights for the team.
  • Building and maintaining a help center / FAQ / internal support playbooks.
  • Working directly with founders and operators on customer success strategy.
  • Spotting growth opportunities from support conversations.

Requirements

  • No direct experience necessary.
  • Skills and aptitude that are relevant to customer success.
  • Willingness to learn and grow in a fast-paced environment.
  • Ability to work independently and take responsibility quickly.
Benefits
  • Work with talented entrepreneurial people.
  • Bigger opportunity to grow faster than in any other business.
  • Make your own decisions, act as an entrepreneur within the business.
  • It’s ok to fail as long as you are failing fast.
  • Work with flexible hours and location, and meet with us 1-2 times per year in a beautiful location around the world.
  • Opportunity to receive some of your pay in equity at a discounted price.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer supportproactive assistancecommunicationindependenceresponsibilityadaptabilityproblem-solvingcustomer success strategyinsight generationgrowth opportunity identification