Bilingual Care Coordinator

Evergreen Nephrology

. The Evergreen Chronic Care Management (CCM) Care Coordinator supports proactive care coordination services for patients with complex chronic conditions.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $45,000 - $52,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in chronic care management and patient coordination, with strong clinical assessment and documentation skills. Proficient in managing workflows in EHR and CCM platforms while ensuring compliance with HIPAA regulations.

Highest-signal resume keywords

Certified Medical AssistantChronic Disease ManagementNephrology ExperienceBilingual (Spanish/English)EHR and CCM Platform Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentDocumentation CompliancePatient OutreachCare Plan ManagementMetric-Driven Workflow Management

Soft Skills

Communication SkillsReliabilityAdaptability in Remote Work

Tools & Technologies

MS Office SuiteEHR SystemCCM Platform

Certifications & Qualifications

Certified Medical Assistant

Industry Keywords

Chronic Care ManagementNephrologyCKD Patient PopulationPatient EngagementHIPAA Compliance

About the role

Key responsibilities & impact

The Evergreen Chronic Care Management (CCM) Care Coordinator supports proactive care coordination services for patients with complex chronic conditions.
Conduct patient outreach, create, maintain, and reinforce established care plans.
Support documentation compliance, and coordinate communication between patients, providers, and healthcare partners.
This role is outreach-driven and operationally focused.
Experience supporting nephrology or CKD patient populations is strongly preferred.
The program uses SMS as the first-line channel for patient engagement, with phone outreach used when appropriate.

Requirements

What you’ll need

Certified Medical Assistant
Bilingual (Spanish/English)
1–3 years healthcare experience
Chronic disease or nephrology experience is preferred.
Strong clinical assessment, communication, and documentation skills.
Comfortable working in two systems (EHR + CCM platform) simultaneously.
Ability to manage a structured, metric-driven workflow with reliability.
Intermediate skills with MS Office Suite of products including Outlook and Teams
Able to work effectively in a primarily remote environment:
Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps.
Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Benefits

Comp & perks

Paid time off starting at 4 weeks for full-time employees
12 paid holidays per year
Medical, dental, vision and life insurance, including an HSA with employer match
Reimbursement for continuing medical education for eligible roles
A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
Paid parental leave
A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology