Quality Program Manager

Evergreen Nephrology

Quality Program Manager leading clinical quality programs for Evergreen Nephrology. Managing teams and ensuring compliance with quality standards and performance improvement initiatives.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Leading the day-to-day execution of Evergreen’s clinical quality programs
Managing the performance of Quality Improvement Specialists (QIS) and related quality roles
Ensuring consistent execution of quality workflows
Driving accountability for care gap closure
Supporting performance improvement across HEDIS, Medicare Stars, CKCC, and other value-based care programs
Ensuring that frontline operations align with NCQA accreditation standards
Overseeing documentation practices, workflow adherence, and compliance
Coordinating resources and support teams to meet program deadlines and deliverables

Requirements

What you’ll need

3–5+ years of experience in healthcare operations, quality, or population health
Experience with HEDIS, Medicare Stars, or similar quality programs
Prior experience leading teams or supervising frontline staff
Strong understanding of care gap closure workflows and clinical operations
Ability to use data to drive execution and performance improvement
NCQA accreditation or regulatory compliance
Experience supporting audits, surveys or readiness efforts
Intermediate skills with MS Office Suite of products including Outlook and Teams
Able to work effectively in a primarily remote environment:
Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended
Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role
Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Benefits

Comp & perks

Paid time off starting at 4 weeks for full-time employees
12 paid holidays per year
Medical, dental, vision and life insurance, including an HSA with employer match
Reimbursement for continuing medical education for eligible roles
A 401(k) program where Evergreen matches up to 4% of contributions after six months of tenure
Paid parental leave
A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HEDISMedicare Starsquality improvementcare gap closureclinical operationsdata analysisperformance improvementregulatory complianceauditssurveys

Soft Skills

leadershipteam managementaccountabilitycommunicationorganizational skillsremote work adaptabilityproblem-solvingcollaborationperformance managementworkflow adherence

Certifications

NCQA accreditation