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Snaplogic Support Engineer
Everest Technologies, IncSnapLogic Support Engineer providing production support and monitoring for integrations. Involves troubleshooting and maintenance of enterprise applications and systems.
Tech Stack
Tools & technologiesETLServiceNowSQL
About the role
Key responsibilities & impact- Provide L2/L3 support for SnapLogic integrations and data pipelines
- Monitor integration jobs, scheduled tasks, and production interfaces
- Investigate and resolve integration failures, data issues, and performance bottlenecks
- Perform root cause analysis (RCA) and implement corrective actions
- Support API integrations, REST/SOA services, and file-based interfaces
- Troubleshoot data transformation, mapping, and routing issues
- Work closely with business users, application teams, and external vendors to resolve incidents
- Support deployment activities and post-release validations
- Monitor error queues, logs, and alerts to ensure integration stability
- Create and maintain support documentation, knowledge articles, and operational runbooks
- Participate in on-call support and production issue management
Requirements
What you’ll need- 5+ years of work experience in IT Services
- 3+ years of experience in Application Support or Integration Support
- Hands-on experience with SnapLogic pipelines and workflows
- Good understanding of ETL, data integration, and API concepts
- Experience troubleshooting REST APIs, JSON, XML, and flat-file integrations
- Strong SQL skills for data validation and troubleshooting
- Experience with incident management and ticketing tools such as ServiceNow or Jira
- Good understanding of integration monitoring and error handling
- Strong analytical and problem-solving skills
Benefits
Comp & perks- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SnapLogicETLAPIRESTJSONXMLSQLdata integrationtroubleshootingroot cause analysis
Soft Skills
analytical skillsproblem-solving skillscommunicationcollaborationincident management