Customer Care Agent – Part Time
EverDriven
part-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $16 per hour
Job Level
Mid-LevelSenior
About the role
- Handle incoming calls with a blend of professionalism and efficiency
- Turn inquiries into solutions and challenges into opportunities
- Address customer questions and resolve issues
- De-escalate distressed customers and share knowledge about products and services
Requirements
- High school diploma, general education degree, or equivalent
- 1+ years remote work experience
- 2 years of call center experience
- Strong computer skills and ability to navigate multiple computer systems at one time
- Skilled in de-escalation with the ability to stay calm when customers are stressed or upset
- Experience working with customer support
Benefits
- 5% bonus eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
computer skillscall center experienceremote work experience
Soft skills
professionalismefficiencyproblem-solvingde-escalationcalmness under stress
Certifications
high school diplomageneral education degree