EUROPEAN DYNAMICS

IT Support Engineer, DevOps

EUROPEAN DYNAMICS

full-time

Posted on:

Origin:  • 🇱🇺 Luxembourg

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleAWSAzureCloudDockerGoogle Cloud PlatformJenkinsKubernetesPythonTerraform

About the role

  • Provide Tier 2/3 technical support for customers, resolving product and infrastructure-related issues
  • Troubleshoot incidents across application, system, and network layers
  • Manage and improve CI/CD pipelines and automation tools for deployment and monitoring
  • Write and maintain documentation, runbooks, and knowledge base articles
  • Monitor systems, logs, and alerts to proactively identify issues
  • Participate in an on-call rotation to ensure 24/7 availability of critical systems
  • Contribute to process improvements to enhance reliability, scalability, and support efficiency
  • Be integrated in the company's team and closely cooperate with a major client’s IT team on site

Requirements

  • University degree in IT or relevant discipline, combined with minimum 5 years of relevant working experience in IT
  • Minimum 5 years of experience in technical support, site reliability, or DevOps-related roles
  • Experience with systems administration
  • Experience with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps)
  • Proficiency in scripting languages (Python, Bash, or PowerShell)
  • Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible etc)
  • Solid understanding of containers and orchestration (Docker, Kubernetes)
  • Experience with cloud platforms (AWS, GCP, or Azure) would be an asset
  • Excellent command of the English language