Shop Auditor, Mystery Shopping – Quality Assurance

Etterli Testkaufdienst

Shop Auditor ensuring brand standards for clients through visits and feedback. Conduct quality checks and report findings using a digital tool in Switzerland.

Posted 4/12/2026part-timeRemote • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Quality checks: You visit retail outlets and assess objectively defined criteria such as cleanliness, product availability, and the correct implementation of promotions.
Product presentation: You verify that visual merchandising complies with the client's internal guidelines.
Direct feedback conversation: After the audit you provide professional feedback to the store staff.
Reporting: You record your findings and photos precisely in our digital reporting tool via smartphone.

Requirements

What you’ll need

Eye for detail: You don't miss misplaced products or missing price tags.
Strong communication skills: You can deliver feedback so it is perceived as supportive rather than critical.
Self-organization: You plan your routes independently and efficiently.
Mobility & technology: You own a car, a smartphone for documentation, and a laptop for planning.
Proficient in Excel.
Clean criminal record: A spotless reputation is required for this position of trust.

Benefits

Comp & perks

Exciting insights: Learn the strategies and internal standards of well-known brands and retailers.
Maximum flexibility: You schedule your assignments (approx. 10–20 hrs/month) completely freely – ideal alongside studies or a primary job.
Responsibility: A varied role where your analysis has a direct impact on shop quality.
Attractive terms: Fair compensation including mileage reimbursement.
Training: We prepare you thoroughly for your assignments.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

reportingvisual merchandisingquality checksproduct presentationfeedback deliverydocumentationExcel

Soft Skills

eye for detailstrong communication skillsself-organization

Certifications

clean criminal record