Shop Auditor, Mystery Shopping – Quality Assurance
Etterli Testkaufdienst
part-time
Posted on:
Location Type: Remote
Location: Switzerland
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Tech Stack
About the role
- Quality checks: You visit retail outlets and assess objectively defined criteria such as cleanliness, product availability, and the correct implementation of promotions.
- Product presentation: You verify that visual merchandising complies with the client's internal guidelines.
- Direct feedback conversation: After the audit you provide professional feedback to the store staff.
- Reporting: You record your findings and photos precisely in our digital reporting tool via smartphone.
Requirements
- Eye for detail: You don't miss misplaced products or missing price tags.
- Strong communication skills: You can deliver feedback so it is perceived as supportive rather than critical.
- Self-organization: You plan your routes independently and efficiently.
- Mobility & technology: You own a car, a smartphone for documentation, and a laptop for planning.
- Proficient in Excel.
- Clean criminal record: A spotless reputation is required for this position of trust.
Benefits
- Exciting insights: Learn the strategies and internal standards of well-known brands and retailers.
- Maximum flexibility: You schedule your assignments (approx. 10–20 hrs/month) completely freely – ideal alongside studies or a primary job.
- Responsibility: A varied role where your analysis has a direct impact on shop quality.
- Attractive terms: Fair compensation including mileage reimbursement.
- Training: We prepare you thoroughly for your assignments.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
reportingvisual merchandisingquality checksproduct presentationfeedback deliverydocumentationExcel
Soft Skills
eye for detailstrong communication skillsself-organization
Certifications
clean criminal record