Regional Support Manager

Estia Health

Regional Support Manager overseeing aged care operations across Queensland with a focus on operational excellence. Leading teams to enhance resident experience within a growing community organization.

Posted 7/15/2026full-timeRemote • 🇦🇺 AustraliaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in aged care, focusing on operational excellence, compliance, and strategic planning. Possesses advanced analytical skills to drive improvements in resident experience and workforce optimization.

Highest-signal resume keywords

Senior Leadership ExperienceChange ManagementStakeholder EngagementStrategic Operational PlanningCompliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Analytical SkillsQuantitative Data AnalysisQualitative Data AnalysisOperational PlanningCompliance Management

Soft Skills

Excellent CommunicationInfluencing SkillsCustomer Service OrientationLeadership Development

Industry Keywords

Aged CareHealth PolicyNational RegulationsCommercial Acumen

About the role

Key responsibilities & impact

Responsible for supporting the Regional Manager drive operational excellence across the portfolio of homes with a focus on quality, consistency and leadership development.
Support Managers at the homes to optimise their workforce, continuously improve resident experience and ensure both clinical and non-clinical compliance.

Requirements

What you’ll need

Experience in senior leadership roles in aged care.
A track record of leading large and diverse teams, with a proven ability to lead change and improvement in a complex environment.
Excellent communication, influencing and stakeholder engagement skills.
Outstanding customer service and a customer-first approach.
Strong commercial acumen.
Advanced knowledge and understanding of quantitative data and qualitative data, coupled with strong analytical and critical thinking skills.
Demonstrated experience in developing and implementing strategic operational plans, with a track record of driving compliance.
Knowledge and understanding of funding, health/aged care national policy and regulations.

Benefits

Comp & perks

Retail savings with the Blue Light Card
Discounted car hire
Employee Assistance Program for you and your family
Free Wellbeing App to support your mental and physical health
Novated leasing for vehicles
Workplace banking support
ACN membership discounts for nurses
Discounted health insurance with nib health
Discounted JB HiFi