Quality Business Partner

Estia Health

Quality Business Partner at Estia Health responsible for monitoring care quality across facilities. Engage with home leaders to ensure compliance with policies and enhance training capabilities.

Posted 5/14/2026full-timeMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identity and escalate risk of care failure relating to non-conformance with organisational policies and procedures
Build the capability of home leaders in quality management systems and clinical governance processes
Actively support employees to understand and adhere to the organisation’s policies, procedures, and Continuous Improvement Framework
Proactively partner with other organisational support services to ensure the home employees are provided with appropriate and relevant support and advice
Assist, advise, problem solves within the breadth of their professional knowledge and experience
Assist identification of staff knowledge gaps and support the resolution through delivering appropriate and relevant training in quality, risk, and clinical areas
Facilitate training content set by Clinical Development
Induct new Residential Aged Care Managers (RACM), Care Directors (CD) and Clinical Care Coordinators (CCC) to quality and clinical related areas

Requirements

What you’ll need

Registered Nurse with minimum of 5 years of nursing experience in aged care or a clinically related discipline
Minimum of 3 years’ experience leadership role
Strong relationship management and advanced influencing skills
Highly developed written communication and interpersonal skills including the ability to liaise with key stakeholders
Proven ability to work autonomously and as part of a team
Strong organisational skills that reflect the ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail
Demonstrated high level reflective and critical analysis skills
Knowledge of the Aged Care Quality Standards and Government’s reform Agenda
Post graduate qualification in Quality or Risk (desirable)
Post graduate qualification in nursing, gerontology, or dementia care (desirable)

Benefits

Comp & perks

Discounted gym memberships at Goodlife and Fitness First
Retail savings with the Blue Light Card
Discounted car hire
Employee Assistance Program for you and your family
Free Wellbeing App to support your mental and physical health
Novated leasing for vehicles
Workplace banking support
ACN membership discounts for nurses
Discounted health insurance with nib health
Discounted JB HiFi
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

nursingquality management systemsclinical governancetraining deliveryrisk managementreflective analysiscritical analysisaged care standardsgovernment reform agenda

Soft Skills

relationship managementinfluencing skillswritten communicationinterpersonal skillsautonomyteam collaborationorganizational skillsattention to detail

Certifications

Registered Nursepost graduate qualification in Qualitypost graduate qualification in nursingpost graduate qualification in gerontologypost graduate qualification in dementia care