Revenue Operations Manager

Esper

Revenue Operations Manager optimizing operations to drive predictable growth for a GovTech company. Leading comprehensive revenue analytics and strategic planning for a growing team in Austin, Texas.

Posted 5/14/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Revenue Operations Manager will unify and optimize operations across Sales, Professional Services, Customer Success and Marketing teams.
You will design the processes, own the systems, and provide strategic insights that drive predictable revenue growth and organizational alignment.
You will own the complete go-to-market operations framework, from lead generation to customer acquisition and through to customer retention and expansion.
You will lead the development of comprehensive revenue analytics, unified reporting systems, and strategic planning processes that enable data-driven decision making across all revenue-generating functions.
You will report to the Head of Finance and partner closely with Sales, Customer Success, Professional Services, Marketing and the CEO.
Establish stage definitions and enforce hygiene standards to inform short and long term forecasting efforts.
Build the territory model to ensure comprehensive coverage.
Own the GTM systems - Fathom, Hubspot, Teamwork, Pursuit.
Design and administer compensation plans across new logo, expansion, implementation and renewals.
Forecast PS demand off the sales pipeline, allocate consultants and project managers across active engagements, track utilization, recoverability, and bench time.
Standardize SOWs, scope-of-work pricing, and change-order processes.
Build comprehensive end-to-end analytics and dashboards to analyze performance across the entire funnel.
Inform pricing decisions with hard data on win rates, deal size, and competitive context.
Own the integration story across CRM, marketing, PS tooling, and BI.
Partner with Finance on annual planning, scenario modeling, and the metrics that go to the board and to investors.

Requirements

What you’ll need

6+ years in revenue operations, sales operations, PS operations, or business operations, with meaningful time across multiple GTM functions
B2B SaaS experience selling to mid-market or enterprise. Public sector or govtech is a plus
Deep HubSpot administration expertise and modern BI fluency
Track record of forecasting and reporting for leadership or Board of Directors
Systems thinker who communicates clearly for non-technical stakeholders
Comfortable being the most senior ops person in the room and rolling up your sleeves when the work calls for it.

Benefits

Comp & perks

Being a part of an innovative and collaborative team that will both support and challenge you
Significant opportunity for growth and ownership and to shape Esper for the long-term
Competitive salary and equity at a growing early-stage company
Paid holidays & unlimited PTO
Medical, dental, and vision insurance
Generous parental & sick leave
401(k) retirement plan with employer match
Short/Long term disability & life insurance
Flexible spending account (FSA)
Work anniversary equity grants
Monthly stipend to offset remote work expenses
Office equipment allowance
Paid Time Off to participate in volunteer/community events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue operationssales operationsbusiness operationsforecastingreportinganalyticsdata-driven decision makingcompensation plan designSOW standardizationterritory modeling

Soft Skills

strategic thinkingcommunicationleadershipcollaborationproblem-solvingorganizational skillsstakeholder managementadaptabilitysystems thinkingdata presentation