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ERM

Learning Content Designer – Transformation

ERM

Learning Content Designer creating high-impact learning experiences for global capabilities. Collaborating across services to deliver engaging and effective learning content that drives behavior change.

Posted 5/8/2026full-timeHouston • Florida, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Design and write high‑quality, learner‑centred content that drives performance and behaviour change
  • Rapidly synthesise complex information into effective, accessible learning assets
  • Enable speed and scalability by using AI‑enabled tools responsibly and effectively
  • Partner with subject matter experts and stakeholders across services and regions to deliver value‑adding learning solutions
  • Contribute to a consistent, engaging learner experience across programmes, platforms, and formats
  • Support global Learning & Development initiatives through strong coordination, content management, and operational excellence

Requirements

What you’ll need
  • Strong instructional design, learning content writing, and sense‑making skills
  • Demonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours
  • Experience rapidly distilling complex, technical, or specialist information into usable learning content
  • Effective use of generative AI tools to support first‑draft creation, content variation, scenario generation, summarisation, and iterative development
  • Strong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectiveness
  • Experience designing learning across multiple formats, including instructor‑led, self‑paced, digital, blended, and campaign‑based learning
  • Ability to create modular, reusable learning content suitable for use in the flow of work
  • Strong stakeholder management skills and confidence partnering with SMEs across regions and services
  • Experience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint)
  • Awareness of accessibility, inclusion, and learning design standards
  • Strong organisational and time management skills with high attention to detail
  • Proficiency in Microsoft Office (Word, Excel, Teams)
  • Familiarity with LMS platforms (Cornerstone OnDemand preferred)
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively across teams and time zones
  • Comfort working in ambiguous, fast‑moving environments.

Benefits

Comp & perks
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designlearning content writingcontent managementgenerative AI toolslearning content developmentLMS designLXP designmodular learning contentaccessibility standardslearning design standards
Soft Skills
stakeholder managementhuman learning judgementorganisational skillstime managementattention to detailwritten communicationverbal communicationindependent workcollaborative workadaptability