Birthing Families Navigator

Erie Family Health Centers

Birthing Families Navigator assisting clients with healthcare and social services coordination in a Chicago health center. Engaging with medical providers for comprehensive care and support.

Posted 6/30/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $26 per hourWebsite

About the role

Key responsibilities & impact

Provides services including coordination of primary care (prenatal, post-partum, and/or pediatric care) and social services
Outreach and face-to-face follow-ups
Completes risk assessments, referrals, and home visitation as needed
Track clients’ appointments failures
Collaborates with fellow Birthing Families Navigators to provide constant floor coverage
Familiarizes with care plans of clients and facilitates referrals and follow-up process
Completes monthly reports as assigned

Requirements

What you’ll need

Associate’s degree in social work, child development, community health, or related field required
Minimum of two years' work experience in health, social or community services preferred
Intermediate proficiency in Microsoft Office required
Local travel required, valid Illinois driver’s license and automobile insurance also required
Bilingual fluency (English/Spanish) is required
Cultural competency to work in a low income, minority environment
Ability to maintain confidentiality and trust from clients
Ability to establish and maintain effective working relationships with customers, clients, and community partners
Ability to work well individually and as part of a team

Benefits

Comp & perks

Medical, Dental, Vision, Life and Disability Insurance
Flexible Spending (FSA) for Health Care or Childcare
401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary
Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays
Competitive salary and annual merit increases

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Risk AssessmentReferral CoordinationHome VisitationAppointment TrackingReport Completion

Soft Skills

Effective CommunicationTeam CollaborationConfidentiality MaintenanceRelationship Building

Certifications

Valid Illinois Driver’s LicenseAutomobile Insurance