PV Project Director

ERGOMED

Project Director overseeing pharmacovigilance activities and managing Project Managers at PrimeVigilance. Ensuring project quality, compliance, and client satisfaction within regulatory frameworks.

Posted 5/19/2026full-timeRemote • 🇨🇦 CanadaLeadWebsite

About the role

Key responsibilities & impact

Management and support of a team of Project Managers.
Ensuring that all contracted activities performed on behalf of PrimeVigilance clients are delivered within budget and are on time with good quality and in compliance with the applicable regulatory requirements.
Support project teams as PV expert on all contracted activities performed on behalf of PrimeVigilance clients, as necessary.
Providing support to Business Unit Leads, Head of Global PM department and senior leadership management, as applicable, in other activities undertaken on behalf of the client and the company.
Oversee management of changes to the project scope, project schedule and project costs, as applicable.
Maintaining good client relations and ensuring a consistently high quality of work for each client.
Being involved in issue escalation process, as applicable.
Understand client PV requirements and ensure service provided addresses all requirements.
Overseeing and monitoring Project set-up and maintenance activities planning; attending client meetings, as required.
Having an overview of deliverables to the clients.
Being involved in tasks to be delivered to the client, as applicable.
Oversight on all issues communication with clients.
Overseeing training of project teams.
Provide soft skill and technical skill development to grow the PM team talent.
Support Business Development by assisting with resource planning.
Monitor and/or manage assigned studies as needed according to all applicable SOPs, regulations, and guidelines.
Establish strong professional relationships with colleagues by building trust, open communication, and managing day-to day operational issues.
Provide excellent customer service to both internal and external clients; ensure the same from the Project Managers.
Review and approve requests from PMs for time off and support Project Management coverage plan.

Requirements

What you’ll need

Life science graduate, pharmacy, nursing or other healthcare-related qualification.
5 years of appropriate work experience.
Excellent client-facing and internal communication (written and verbal) skills
Organization skills, including attention to detail and multitasking
Management skills, including time and issue management
Conflict resolution skills
Decision making
Team working
Ability to motivate/coach people; leadership
English - fluent (spoken, written)
Advanced literacy (MS Office)

Benefits

Comp & perks

Training and career development opportunities internally
Strong emphasis on personal and professional growth
Friendly, supportive working environment
Opportunity to work with colleagues based all over the world, with English as the company language

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementresource planningissue managementtime managementconflict resolutiondecision makingmultitaskingclient relationsSOPsregulatory compliance

Soft Skills

leadershipcommunicationorganizationteamworkmotivationcoachingattention to detailcustomer servicetrust buildingproblem solving

Certifications

life science degreepharmacy qualificationnursing qualificationhealthcare-related qualification