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About the role
Key responsibilities & impact- Management and support of a team of Project Managers.
- Ensuring that all contracted activities performed on behalf of PrimeVigilance clients are delivered within budget and are on time with good quality and in compliance with the applicable regulatory requirements.
- Support project teams as PV expert on all contracted activities performed on behalf of PrimeVigilance clients, as necessary.
- Providing support to Business Unit Leads, Head of Global PM department and senior leadership management, as applicable, in other activities undertaken on behalf of the client and the company.
- Oversee management of changes to the project scope, project schedule and project costs, as applicable.
- Maintaining good client relations and ensuring a consistently high quality of work for each client.
- Being involved in issue escalation process, as applicable.
- Understand client PV requirements and ensure service provided addresses all requirements.
- Overseeing and monitoring Project set-up and maintenance activities planning; attending client meetings, as required.
- Having an overview of deliverables to the clients.
- Being involved in tasks to be delivered to the client, as applicable.
- Oversight on all issues communication with clients.
- Overseeing training of project teams.
- Provide soft skill and technical skill development to grow the PM team talent.
- Support Business Development by assisting with resource planning.
- Monitor and/or manage assigned studies as needed according to all applicable SOPs, regulations, and guidelines.
- Establish strong professional relationships with colleagues by building trust, open communication, and managing day-to day operational issues.
- Provide excellent customer service to both internal and external clients; ensure the same from the Project Managers.
- Review and approve requests from PMs for time off and support Project Management coverage plan.
Requirements
What you’ll need- Life science graduate, pharmacy, nursing or other healthcare-related qualification.
- 5 years of appropriate work experience.
- Excellent client-facing and internal communication (written and verbal) skills
- Organization skills, including attention to detail and multitasking
- Management skills, including time and issue management
- Conflict resolution skills
- Decision making
- Team working
- Ability to motivate/coach people; leadership
- English - fluent (spoken, written)
- Advanced literacy (MS Office)
Benefits
Comp & perks- Training and career development opportunities internally
- Strong emphasis on personal and professional growth
- Friendly, supportive working environment
- Opportunity to work with colleagues based all over the world, with English as the company language
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementresource planningissue managementtime managementconflict resolutiondecision makingmultitaskingclient relationsSOPsregulatory compliance
Soft Skills
leadershipcommunicationorganizationteamworkmotivationcoachingattention to detailcustomer servicetrust buildingproblem solving
Certifications
life science degreepharmacy qualificationnursing qualificationhealthcare-related qualification
