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About the role
Key responsibilities & impact- Management and support of a team of Project Managers.
- Ensuring that all contracted activities performed on behalf of PrimeVigilance clients are delivered within budget and are on time with good quality and in compliance with the applicable regulatory requirements.
- Support project teams as PV expert on all contracted activities performed on behalf of PrimeVigilance clients, as necessary.
- Providing support to Business Unit Leads, Head of Global PM department and senior leadership management, as applicable, in other activities undertaken on behalf of the client and the company.
- Together with direct reports representing the client's and PrimeVigilance interests with the aim of keeping the agreed project scope
- Oversee management of changes to the project scope, project schedule and project costs, as applicable
- Maintaining good client relations and ensuring a consistently high quality of work for each client
- Being involved in issue escalation process, as applicable
- Understand client PV requirements and ensure service provided addresses all requirements
- Overseeing and monitoring Project set-up and maintenance activities planning; attending client meetings, as required
- Having an overview of deliverables to the clients
- Being involved in tasks to be delivered to the client, as applicable
- Oversight on all issues communication with clients
- Overseeing training of project teams
- Close cooperation with other PrimeVigilance and/or the client’s respective departments making sure contracted activities are delivered with high quality and within set timelines
- Assurance that all Primevigilance departments and respective personnel are familiar with the client and the project scope
- Review of client specific core documents (e.g. Joint operational guidelines, Safety management plan), as applicable
- Making sure invoices are prepared and sent on time
- Review project specific analysis, as needed
- Advising the client as requested or as appropriate in PV matters such as changes in regulations/guidance
- Providing the client with appropriate qualified resources to ensure their project is managed and handled effectively
- Overseeing the management of Quality Management System activities for the client, as required
- Making sure that quality standards applicable to the respective client are met
- Ensuring compliance with worldwide PV regulatory obligations; manage the process for Quality Events (QEs) and implement corrective and preventative action (CAPA).
- Participation in client audits and inspections
- Accountable for performance development and career management of Project Managers
- Manage performance and growth opportunities of Project Managers
- Provide soft skill and technical skill development to grow the PM team talent
- Develop career plan and provide coaching and mentoring.
- Communicate regularly with Project Managers to ensure their knowledge, understanding, and compliance with assigned project goals and departmental and corporate strategies and objectives.
- Support Business Development by assisting with resource planning.
- Engaging and coordinating with other line managers across the Project Management department
- Participate with the PrimeVigilance Senior Leadership Team to determine and operationalize corporate strategies and visions for the continued growth of PrimeVigilance.
- Participate to the development and implementation of recruiting, interviewing, and hiring strategies.
- Conduct new employee orientation and onboarding.
- Participate in project review meetings with senior management to ensure areas of development, training needs and coaching are aligned with the business needs.
- Monitor and/or manage assigned studies as needed according to all applicable SOPs, regulations, and guidelines.
- Assess Project Managers performance and liaise with Director of Projects where required.
- Assist project teams with coordination of study activities to ensure project deliverables meet sponsor deadlines and ensure all objectives and expectations are fulfilled.
- Work with all operational units to help investigate issues and promote effective resolutions.
- Establish strong professional relationships with colleagues by building trust, open communication, and managing day-to day operational issues.
- Provide excellent customer service to both internal and external clients; ensure the same from the Project Managers.
- Review and approve weekly timesheets for PrimeVigilance tasks.
- Review and approve requests from PMs for time off and support Project Management coverage plan.
Requirements
What you’ll need- Life science graduate, pharmacy, nursing or other healthcare-related qualification.
- 5 years of appropriate work experience.
- Excellent client-facing and internal communication (written and verbal) skills
- Organization skills, including attention to detail and multitasking
- Management skills, including time and issue management
- Conflict resolution skills
- Decision making
- Team working
- Ability to motivate/coach people; leadership
- English - fluent (spoken, written)
- Advanced literacy (MS Office)
Benefits
Comp & perks- Training and career development opportunities internally
- Strong emphasis on personal and professional growth
- Friendly, supportive working environment
- Opportunity to work with colleagues based all over the world, with English as the company language
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementquality management systemregulatory complianceperformance developmentresource planningissue managementconflict resolutiondecision makingmultitaskingclient relationship management
Soft Skills
leadershipcommunicationorganizationteamworkcoachingmotivationattention to detailcustomer servicetrust buildingproblem solving
Certifications
life science degreepharmacy qualificationnursing qualificationhealthcare-related qualification
