Director of ICSR, Pharmacovigilance

ERGOMED

Director of ICSR Management Unit managing pharmacovigilance services. Overseeing productivity and ensuring resource allocation to meet company goals.

Posted 4/21/2026full-timeRemote • North Carolina • 🏈 Anywhere in North AmericaLeadWebsite

About the role

Key responsibilities & impact

Manages ICSR Management Unit for assigned staff and ensures all unit-relevant activities are delivered within agreed extent
Contributes to achieving company´s goals and objectives
Performs project budget reviews, and provides support to, and management of, the ICSR leads
Independent analysis of workload, productivity and utilization of resources and their appropriate redistribution
Coordination with other departments for all activities related to the ICSR Management Unit
Managing the assigned ICSR Management Unit effectively
Ensuring adequate resources within the ICSR project teams to achieve the maximum level of productivity and utilisation
Setting productivity targets for ongoing projects and reviewing proposed target updates as required
Defining the appropriate reallocation of resources in ICSR Management Unit
Managing ICSR Leads/Line Managers to ensure all employees are adequately utilised and productive
Notifying the Resourcing department about the need for additional resources for assigned project teams
Proposing the necessary changes within the project team processes to ICSR leadership
Finding solutions and introducing best practices to increase productivity and utilization within the ICSR Management Unit
Training and mentoring of ICSR Line Managers and senior staff
Preparing various analyses and reports
Reviewing budgets and resource allocations for all new projects and new scope of work for existing projects

Requirements

What you’ll need

Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance - Intermediate
Minimum 7-9+ years of work experience in pharmacovigilance within which 5-7+ years of work experience in line manager role - Advanced
Excellent communication (written and verbal) skills
Excellent organization skills, including attention to details and multitasking
Excellent management skills, including delegation skills, time and issue management
Technical skills
Team working
English – fluent (spoken, written) - Full Professional
Advanced literacy (MS Office) - Advanced

Benefits

Comp & perks

Competitive salary
Dynamic team of colleagues in a fast-growing company – possibility for your quick career growth
Multicultural environment, English as a company language
Strong emphasis on personal and professional growth
Extensive and specialized trainings in pharmacovigilance – internal trainings provided by skilled professionals, but also prestigious trainings/seminars taking place abroad
Friendly working environment with several social events per year

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Hard Skills & Tools

pharmacovigilancebudget managementresource allocationproductivity analysisproject managementdata analysisreport preparationteam managementtrainingmentoring

Soft Skills

communicationorganizationattention to detailmultitaskingmanagementdelegationtime managementissue managementteamworkproblem-solving