Medical Affairs, Commercial Expert

Eraneos Switzerland

Lead digital transformation initiatives in life sciences at Eraneos, working on customer experience and engagement strategies. Collaborate with Medical Affairs and Commercial teams for personalized healthcare professional engagement.

Posted 7/14/2026full-timeZurich • 🇨🇭 SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading digital transformation initiatives within Life Sciences, utilizing advanced analytics and AI to enhance patient outcomes and optimize customer engagement. Proficient in developing omnichannel strategies that align Medical Affairs and Commercial teams for effective communication and superior customer experience.

Highest-signal resume keywords

Digital Strategy LeadershipAdvanced Analytics UtilizationOmnichannel Engagement StrategyRegulatory Compliance ExperienceCRM Platform Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital TransformationAdvanced AnalyticsOmnichannel Strategy DevelopmentData-Driven Content StrategyCustomer Experience Optimization

Soft Skills

LeadershipCommunicationCollaboration

Tools & Technologies

SalesforceMicrosoft DynamicsSAP CRM

Industry Keywords

Real-World EvidenceMedical AffairsCommercial TeamsGxPDocument Management

About the role

Key responsibilities & impact

Lead digital transformation initiatives that integrate Real-World Evidence (RWE) and advanced analytics to demonstrate product value and enhance patient outcomes.
Develop and execute cohesive omnichannel engagement strategies that align Medical Affairs and Commercial teams for a seamless personalized experience for Healthcare Professionals (HCPs).
Utilize AI and advanced analytics to generate actionable insights, personalize scientific and promotional content and optimize customer engagement across all digital channels.
Architect and oversee the evolution of digital ecosystems, including HCP and patient portals to drive superior customer experience (CX) and scientific exchange.
Drive launch excellence by creating agile, data-driven content strategies that effectively communicate the product's value proposition to payers, providers and patients.

Requirements

What you’ll need

You are a highly experienced digital strategy and communications leader with a rich career in Life Sciences.
Proven experience working with Medical Affairs and Commercial leaders across various therapeutic areas and with the relevant technologies.
Fluency in English (oral and written).
As the icing on the cake, you bring along fluency in other languages.
Experience with GxP, regulatory compliance, and document management processes.
Certifications in leading CRM platforms (e.g., Salesforce, Microsoft Dynamics, SAP CRM).
A background in consulting, project management, or business analysis within Life Sciences.

Benefits

Comp & perks

Flexible working hours & locations (office or home)
Adjustable workload to suit life changes
Unpaid leave upon agreement
Eraneos Academy & group-wide trainings
Leadership development programs
Open workspaces with quiet rooms for focused work
Open bar with portafilter coffee machine & terrace
Off-sites & group-wide gatherings (yoga retreat, bike camp)
Annual Christmas party & Eraneos ski day
Free coffee, tea, soft drinks & seasonal fruits
Covered special mobile plans
Reka Checks (e.g. for SBB half-fare card)
Exclusive employee offers via Corporate Benefits and more