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Technical Marketing and Quality Manager
ErametTechnical Marketing and Quality Manager at Eramet, transforming technical expertise into value creation levers in Lithium and Mineral Sands markets. Ensuring product quality and customer satisfaction.
About the role
Key responsibilities & impact- Support for the development of Lithium activity (60%)
- Oversee the handling of customer complaints, from receipt to resolution, ensuring responsiveness and customer satisfaction
- Collaborate with commercial teams to calculate compensation amounts granted to customers
- Develop and maintain updated techno-economic models on customer processes (lithium refining, battery production, etc.)
- Act as the spokesperson for customer requirements to production sites and ensure the link between market demands and industrial feasibility.
- Develop market knowledge and technical aspects for zircon and mineral sands applications.
Requirements
What you’ll need- Engineering degree in Chemistry, Process Engineering, or an equivalent scientific discipline (Master’s level).
- Minimum of 5 years of experience in a technical field: R&D, industrial process modeling, Operational Excellence, Technical Marketing, or Technical Sales Support.
- Advanced proficiency in Microsoft Office Suite.
- Fluent English is essential (international environment).
Benefits
Comp & perks- An attractive compensation package including a fixed annual salary, variable pay linked to your performance, profit-sharing and participation plans, and various bonuses depending on your position.
- Access to an employee share ownership program
- A comprehensive savings and retirement plan co-financed by the company
- Full coverage of your Navigo pass or sustainable mobility package (bike, carpooling, subscription, transportation allowance, etc.)
- Up to 2 days of remote work per week, depending on the arrangements within your team
- Health insurance and provident coverage
- Access to a discounted leisure offer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Lithium Activity DevelopmentIndustrial Process ModelingOperational ExcellenceTechnical MarketingTechnical Sales Support
Soft Skills
Customer SatisfactionCollaborationResponsiveness