Contact Center Agent
Epsilon Inc., an AMERICAN SYSTEMS Company
full-time
Posted on:
Location Type: Remote
Location: South Carolina • United States
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About the role
- Assist stakeholders in navigating the U.S. Patent and Trademark systems
- Provide clear and consistent solutions
- Empower customers by removing barriers
Requirements
- Customer service and technical assistance experience
- Knowledge of Patent and Trademark electronic systems
- Clear communication skills
- Problem-solving skills
- Must obtain Public Trust clearance
Benefits
- Competitive compensation
- Comprehensive benefits through a major national carrier
- Generous PTO
- Paid holidays
- Immediate 401(k) contribution
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Patent systemsTrademark systemsTechnical assistance
Soft Skills
Customer serviceClear communicationProblem-solving
Certifications
Public Trust clearance