Software Engineer

• Update Jira as needed based on input from project team, field service team, and other internal stakeholders.
• Review and analyze technical information including requirements, designs, documents, and drawings to identify issues and discrepancies and document in Jira.
• Investigate and gather information to determine impacts, risks, workarounds, affected products and projects for issues and defects against product and project designs registered in Jira.
• Enter and clarify issues and defects reported by project team, field service team, and other internal stakeholders for assessment and proposed resolutions by issue owners to be captured in Jira.
• Identify issues across projects and escalate to project engineers for resolution.
• Identify issues across products and escalate to product development engineers for resolution.
• Coordinate issue review and resolution meetings to include minute taking and capturing action items and updating status in Jira.
• Provide reports to the Project Engineer for the project by providing technical analysis and issue resolution status.
• Provide issue/defect status reports for project engineering, project management and leadership as needed for those audiences.
• Provide site remediation activities reports for project engineering, project management and leadership when needed.
• Provide other reports on a regular basis as needed for monitoring performance and other metrics on projects.
• Provide document data management support by assuring document templates and distribution notices are correct for the intended purpose.
• Provide configuration management support by ensuring documents and project artifacts are captured in accordance with the Configuration Management Plan (CMP).
• Provide tool admin support by maintaining access controls for Jira, SharePoint and Teams as team members change.

Project Engineering Analyst

Senior Database Engineer

Senior Software Engineer

Senior Programmer Analyst

Technical Lead – Enterprise Apps

Associate Product Engineer