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Envita Medical Centers - Cancer and Lyme Disease Facility

Appointment Support Coordinator

Envita Medical Centers - Cancer and Lyme Disease Facility

Appointment Support Coordinator at Envita Medical Center managing client appointments and providing support to customers. Focused on detailed organization and communication in a remote setting.

Posted 7/8/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills to effectively manage client appointments and provide exceptional customer service. Proficient in using scheduling software and maintaining accurate records in CRM systems.

Highest-signal resume keywords
Appointment SchedulingCustomer ServiceOrganizational SkillsCommunication SkillsCRM Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment ManagementData EntryAdministrative SupportScheduling SoftwareMicrosoft Office
Soft Skills
Attention to DetailProblem-SolvingProfessionalismIndependenceTime Management
Tools & Technologies
Online Communication ToolsCRM Systems
Certifications & Qualifications
High School DiplomaAssociate’s Degree
Industry Keywords
Client CommunicationAppointment RecordsCustomer InquiriesVirtual MeetingsTeam Coordination

About the role

Key responsibilities & impact
  • Schedule, confirm, reschedule, and manage client appointments through phone, email, and online platforms
  • Communicate with clients to provide appointment details, reminders, and follow-up information
  • Maintain accurate appointment records and update scheduling systems
  • Respond to customer inquiries and provide timely assistance regarding appointments and services
  • Coordinate with internal teams to ensure appointments are properly prepared and completed
  • Monitor appointment calendars and identify scheduling conflicts or changes
  • Follow up with clients regarding missed appointments, cancellations, and upcoming visits
  • Enter and maintain client information accurately in company databases and CRM systems
  • Assist with administrative tasks, reporting, and documentation as needed
  • Provide a professional and positive customer experience during every interaction
  • Participate in virtual meetings, training sessions, and team communications

Requirements

What you’ll need
  • High school diploma or equivalent (Associate’s degree is a plus)
  • Previous experience in customer service, scheduling, administrative support, or coordination preferred but not required
  • Strong communication skills with the ability to interact professionally with clients
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple appointments and priorities effectively
  • Comfortable using scheduling software, Microsoft Office, and online communication tools
  • Strong problem-solving skills and ability to work independently
  • Reliable internet connection and a dedicated home workspace

Benefits

Comp & perks
  • Competitive salary
  • Fully remote work environment
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Flexible work schedule
  • Employee Assistance Program (EAP)
  • Career growth and advancement opportunities
  • Performance-based incentives
  • Ongoing professional development and training

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