Appointment Support Coordinator

Envita Medical Centers - Cancer and Lyme Disease Facility

Appointment Support Coordinator at Envita Medical Center managing client appointments and providing support to customers. Focused on detailed organization and communication in a remote setting.

Posted 7/8/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills to effectively manage client appointments and provide exceptional customer service. Proficient in using scheduling software and maintaining accurate records in CRM systems.

Highest-signal resume keywords

Appointment SchedulingCustomer ServiceOrganizational SkillsCommunication SkillsCRM Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Appointment ManagementData EntryAdministrative SupportScheduling SoftwareMicrosoft Office

Soft Skills

Attention to DetailProblem-SolvingProfessionalismIndependenceTime Management

Tools & Technologies

Online Communication ToolsCRM Systems

Certifications & Qualifications

High School DiplomaAssociate’s Degree

Industry Keywords

Client CommunicationAppointment RecordsCustomer InquiriesVirtual MeetingsTeam Coordination

About the role

Key responsibilities & impact

Schedule, confirm, reschedule, and manage client appointments through phone, email, and online platforms
Communicate with clients to provide appointment details, reminders, and follow-up information
Maintain accurate appointment records and update scheduling systems
Respond to customer inquiries and provide timely assistance regarding appointments and services
Coordinate with internal teams to ensure appointments are properly prepared and completed
Monitor appointment calendars and identify scheduling conflicts or changes
Follow up with clients regarding missed appointments, cancellations, and upcoming visits
Enter and maintain client information accurately in company databases and CRM systems
Assist with administrative tasks, reporting, and documentation as needed
Provide a professional and positive customer experience during every interaction
Participate in virtual meetings, training sessions, and team communications

Requirements

What you’ll need

High school diploma or equivalent (Associate’s degree is a plus)
Previous experience in customer service, scheduling, administrative support, or coordination preferred but not required
Strong communication skills with the ability to interact professionally with clients
Excellent organizational skills and attention to detail
Ability to manage multiple appointments and priorities effectively
Comfortable using scheduling software, Microsoft Office, and online communication tools
Strong problem-solving skills and ability to work independently
Reliable internet connection and a dedicated home workspace

Benefits

Comp & perks

Competitive salary
Fully remote work environment
Paid training
Paid time off (PTO)
Health, dental, and vision insurance
401(k) with company match
Flexible work schedule
Employee Assistance Program (EAP)
Career growth and advancement opportunities
Performance-based incentives
Ongoing professional development and training