Billing Specialist
ENTRUST Solutions Group
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Investigate and resolve billing discrepancies or issues raised by customers, internal stakeholders, or third-party vendors.
- Reconcile customer accounts to ensure accuracy and completeness of billing records.
- Maintain accurate billing records and update customer information in the billing system.
- Provide exceptional customer service by responding to billing inquiries, clarifying billing details, and addressing customer concerns in a timely and professional manner.
Requirements
- High school diploma or equivalent
- Must have strong computer proficiency including Microsoft Word, Outlook, Teams and Excel
- Deltek VantagePoint (preferred)
Benefits
- Generous paid time off and benefits
- 401(k) retirement program with a company match
- Career development programs
- Tuition reimbursement
- Flexible work schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceproblem solvingcommunicationattention to detailtimelinessprofessionalism
Certifications
high school diploma