Ensunet Technology Group

Salesforce Business Analyst

Ensunet Technology Group

full-time

Posted on:

Location Type: Hybrid

Location: California • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Gather requirements from Port departments (Parks & Rec, Clerk’s Office, Environmental, Grants).
  • Create user stories, workflows, and functional specs.
  • Configure Salesforce declarative tools (Flows, layouts, permissions).
  • Lead UAT and end-user training sessions.

Requirements

  • 5+ years BA experience with Salesforce Service Cloud & Experience Cloud.
  • Public-sector permitting/service request experience a plus.
  • Strong stakeholder engagement and documentation skills.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce Service CloudSalesforce Experience Clouduser storiesworkflowsfunctional specificationsUATdeclarative toolsFlowslayoutspermissions
Soft skills
stakeholder engagementdocumentationtraining