Licensed Medicare Sales Agent

Licensed Medicare Sales Agent handling Medicare inquiries from members and retirees. Assisting with plan options and benefits during Open Enrollment.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $26 per hourWebsite

Key responsibilities & impact

Handle inbound calls from Medicare-eligible members and retirees with questions about their health, vision, dental, and prescription drug benefits
Authenticate each caller and document every interaction accurately in multiple systems simultaneously
Explain differences between plan types — Medicare Advantage, Medicare Supplement, and Part D — in clear, plain language
Guide members through online benefits enrollment and resolve website access issues
Answer questions on HSAs, HRAs, retiree reimbursement accounts, carrier contact information, group numbers, and claim status
Maintain strict adherence to CMS regulations and company compliance standards on every call
Meet daily call quality, volume, and accuracy metrics throughout the assignment
Participate in 4 weeks of paid training (3 weeks classroom + 1 week nesting) before taking live calls

What you’ll need

Active resident state license with both Life AND Health lines of authority — must be valid through December 31, 2026
Minimum 1 year of experience in Medicare sales or Medicare benefits counseling (2 years strongly preferred)
Demonstrated experience navigating multiple systems, browser tabs, or tools simultaneously during calls
Proven ability to work in a structured, metric-driven environment with fixed schedules and performance expectations
No planned time off or unavailability from July 31 through December 31, 2026
Availability for full 4-week training: Monday–Friday, 8:45 AM – 5:30 PM EST
Willingness and ability to work overtime, October–December, if business needs require
Availability to work Saturdays 10:00 AM – 2:00 PM ET during peak Open Enrollment

Comp & perks