Strategic Consultant – Integrated Communications

Engage fi

Strategic Consultant guiding Credit Unions and Banks on integrated communications. Leading client relationships and optimizing communication strategies for operational efficiency and regulatory compliance.

Posted 6/2/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $107,000 - $145,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

integrated communications solutionscontact center systemsonline banking communicationsCore FI platformscustomer engagement toolsvendor managementcontract negotiationproject managementoperational efficienciesstrategic recommendations

Soft Skills

client relationship managementcollaborationleadershipcommunicationanalysisnegotiationstakeholder managementpresentation skillsteam managementconsulting

Tools & Technologies

Microsoft Office SuiteCRM platformsproject management toolscollaboration technologiesvendor evaluation toolsfinancial industry trendsemerging communication technologiescustom solutionsenterprise solutionsservice models

Industry Keywords

financial industrycompliance requirementsoperational requirementsdiscovery and requirements gatheringvendor evaluationsclient-facing projectstechnology partnersinternal teamsconsultantscross-functional project teams

About the role

Key responsibilities & impact

Provide analysis-based guidance to Credit Union and Bank clients on integrated communications solutions
Lead client relationships and collaborate with internal teams, technology partners, and vendors
Oversee all aspects of client-facing integrated communications projects, including discovery and requirements gathering
Prepare customized communication strategies based on operational and compliance requirements
Guide clients through vendor evaluations and contract negotiations
Analyze workflows, service models, and communication processes to identify operational efficiencies
Monitor financial industry trends and emerging communication technologies
Present strategic vendor solutions and negotiate pricing on behalf of clients

Requirements

What you’ll need

Bachelor's degree in business administration, Communications, Information Systems, Marketing, or related field
5-7 years’ experience with integrated communications platforms and technologies, including contact center systems, online banking communications, Core FI platforms, or customer engagement tools
Experience leading technology vendor selection and consulting engagements involving both enterprise and custom solutions
Demonstrated ability to manage external vendors, client stakeholders, consultants, and cross-functional project teams
Experience presenting strategic recommendations and complex solutions to senior leadership teams
Exposure to contract negotiation, vendor management, and implementation oversight
Proficiency with Microsoft Office Suite, CRM platforms, project management tools, and collaboration technologies

Benefits

Comp & perks

Competitive pay
Incentive programs
401k matching
Unlimited time off plus 11 paid holidays
Medical, dental, and vision health plans with FSA or HSA options
Opportunities to volunteer and give back to the communities we serve
Paid remote work expenses
Career development, trainings, continuous learning, and employee recognition
Team engagement events and activities
Culture of growth and continuous improvement
A great place to work