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Outreach & Intake Specialist II
EndeavorsOutreach and Intake Specialist II conducting eligibility screenings for Veterans and promoting services. Collaborating with community groups to prevent homelessness among Veterans.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting outreach and networking activities to support Veterans and their families. Capable of managing client files, providing community referrals, and preparing reports effectively.
Highest-signal resume keywords
Customer Service ExperienceOutreach ActivitiesEligibility ScreeningCommunity ReferralsVeteran Support Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Initial Eligibility ScreeningReport Preparation
Soft Skills
Exceptional Customer ServiceNetworking
Certifications & Qualifications
Driver's License
Industry Keywords
Supportive Services for Veteran FamiliesHomeless ServicesLow Income AssistanceVeterans Affairs
About the role
Key responsibilities & impact- Conduct outreach and networking activities in the community
- Provide presentations at various community groups
- Promote the success and reputation of the Supportive Services for Veteran Families program
- Conduct initial eligibility screening of Veterans seeking program assistance
- Provide general information and community referrals to Veterans not meeting program eligibility requirements
- Set up initial client files for Veterans being assigned to Case Manager
- Prepare reports as requested
- Demonstrate exceptional customer service in all tasks
Requirements
What you’ll need- High School Diploma or equivalent
- 1+ years in a customer service focused environment
- Experience with homeless, low income, veterans & their families a strong plus
- Driver’s License with clear record
- Must have daily use of a vehicle without prior notice
- Must be available and willing to travel to various locations as needed
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
- Flexible work arrangements