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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex technical projects and infrastructure rollouts, with a strong focus on CI/CD pipeline automation, AI/ML deployments, and observability tools. Proven ability to align engineering output with organizational goals while ensuring system resilience and performance validation.
Highest-signal resume keywords
CI/CD Pipeline AutomationDynatrace MonitoringAI/ML DeploymentsSite Reliability Engineering (SRE)Enterprise Monitoring Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure RolloutsAutomated TestingPerformance TestingData Integrity ValidationCloud Automation Framework
Soft Skills
Cross-Team CollaborationAccountabilityProblem-Solving
Tools & Technologies
Google Cloud Vertex AIModel Context ProtocolSplunkCloudwatchITSMITILLean Frameworks
Industry Keywords
AIOpsObservability StandardsVulnerability TrackingAutomated RemediationMulti-Cloud Environments
Tech Stack
Tools & technologiesCloudETLITSMSplunk
About the role
Key responsibilities & impact- Serve as the primary operational driver for “Ask Oppy,” an Agentic AIOps Orchestrator
- Manage timelines, cross-team dependencies, code-block integration, and delivery milestones using Google Cloud Vertex AI and Model Context Protocol frameworks
- Oversee and unblock infrastructure operations programs, including password reset automation and Dynatrace monitoring, alerting, and self-healing workflows
- Manage execution timelines for Infrastructure and Operations AI projects
- Align engineering output with organizational goals to improve system resilience and reduce user impact
- Design, implement, and automate CI/CD pipeline guardrails and observability standards across multi-cloud environments
- Use Dynatrace, Splunk, and Cloudwatch to proactively prevent downtime
- Define, organize, and execute end-to-end performance testing and data integrity validation
- Oversee Snowflake and ETL pathways and validate technical solutions against performance benchmarks before production launch
- Lead technical implementation and workflows for unified support systems using ITSM, ITIL, and Lean frameworks
- Develop repeatable, automated ticketing and platform solutions
- Deploy standardized vulnerability tracking workflows and automated remediation frameworks
- Coordinate engineering, application support, and data teams and manage resource dependencies
- Navigate competing technical priorities and drive accountability across technical units
- Establish concise reporting cadences for leadership
- Anticipate bottlenecks, clear roadblocks, and provide actionable executive updates
Requirements
What you’ll need- 7+ years of experience leading complex technical projects, product delivery, infrastructure rollouts, or software delivery within a global or multi-regional enterprise IT environment
- Proven hands-on experience with enterprise monitoring and observability tools such as Dynatrace, Splunk, and Cloudwatch
- Experience with CI/CD pipeline automation
- Experience with AI/ML deployments
- Deep familiarity with Site Reliability Engineering (SRE) practices
- Experience with automated testing
- Familiarity with cloud automation framework
- Ability to participate in internal and external meetings via video calls, as necessary
- Ability to work onsite at corporate or client offices, as necessary
- Ability to bend, kneel, crouch, and reach overhead, as necessary
- Hand-eye coordination necessary to operate computers and office equipment
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus
- For positions requiring business travel/event attendance: ability to lift 25 lbs
- For positions requiring business travel/event attendance: valid driver's license and acceptable driving record
Benefits
Comp & perks- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
- Inclusive, open, respectful work environment
- Reasonable accommodations during the recruitment process, if requested
