Endava

Senior Client Partner – Life Sciences, Pharma & Biotech Focus

Endava

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Job Level

Senior

About the role

  • Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion
  • Develop and execute strategies to achieve 20%+ revenue growth within the client portfolio
  • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy
  • Cultivate new business and relationships within clients
  • Proactively leverage professional networks to generate new opportunities with existing clients
  • Build personal brand and relationships with senior stakeholders within the client portfolio
  • Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs
  • Accountable for revenue and profit forecasts and delivery
  • Delegate delivery responsibilities to relevant Delivery Managers while maintaining oversight
  • Explore replacement pipelines to mitigate ramp-downs
  • Ensure accurate financial forecasts, projections, and adjustments
  • Manage and mitigate risks effectively, including succession planning
  • Own P&L and meet agreed financial targets
  • Ensure robust account growth planning aligned with client business needs
  • Drive continuous improvement and innovation in solutions.
  • Ensure compliance with governance, business rules, and regulatory standards
  • Foster a culture of high performance and continuous improvement within the team

Requirements

  • Proven track record in client leadership roles within the Life Sciences industry, ideally with focus on Pharma and/or Biotech
  • Strong and active network of senior industry contacts
  • Deep understanding of the strategic, operational, and digital challenges facing the sector
  • Demonstrated commercial acumen – experience managing and growing client portfolios
  • Proficiency in financial management, including P&L management, forecasting, and risk management
  • Extensive experience in developing and executing client strategies that drive business growth
  • Demonstrated subject matter depth across Pharma/Biotech clinical development and commercial functions, with hands-on knowledge of end-to-end business processes, enabling technologies, and cross-functional stakeholder needs
  • Proven understanding of transformation in highly regulated Life Sciences environments , including GxP-aligned compliance and validation, data integrity and audit readiness, privacy/consent controls, and modernization of data/platforms and AI/digital solutions—translating these into measurable client outcomes
  • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus
  • Proficient in all client negotiation aligned with Sales
  • Exceptional leadership, negotiation, and relationship management abilities
  • Experience in driving continuous improvement and innovation in client solutions and service delivery.
Benefits
  • Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
  • Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
  • Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences
  • Hybrid work and flexible working hours, employee assistance programme
  • Global internal wellbeing programme, access to wellbeing apps
  • Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial managementP&L managementforecastingrisk managementclient strategy developmentbusiness growth strategiescommercial acumentransformation projectsnegotiation skillsdata integrity
Soft Skills
leadershiprelationship managementcommunicationclient engagementcontinuous improvementinnovationnetworkingdelegationoversightperformance management