Endava

Senior Client Partner – Telco/Media/Tech

Endava

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇷🇴 Romania

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Salary

💰 RON 34,000 - RON 36,000 per month

Job Level

Senior

About the role

  • Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion
  • Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio
  • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM)
  • Leverage business acumen to identify and capitalize on untapped growth opportunities within clients
  • Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities
  • Proactively leverage professional networks to generate new opportunities with existing clients
  • Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio
  • Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs
  • Accountable for revenue and profit forecasts and delivery
  • Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight
  • Ensure accurate financial forecasts, projections, and adjustments
  • Manage and mitigate risks effectively, including succession planning
  • Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics)
  • Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio
  • Ensure compliance with governance, business rules, and regulatory standards
  • Foster a culture of high performance and continuous improvement within the team.

Requirements

  • Experience in IT services and/or technology consulting
  • Vast network within telco, media, and technology
  • Significant professional experience in client management or a similar role
  • Proven track record of delivering 20%+ revenue growth across a client portfolio
  • Extensive experience in developing and executing client strategies that drive business growth
  • Demonstrated success in managing account P&L and achieving financial targets
  • Experience in client engagement and building senior-level client relationships
  • Proven ability to collaborate and influence across various levels of an organization
  • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus
  • Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs
  • Acknowledged by clients as the primary trusted advisor and contractual authority
  • Deep expertise in client relationship management and strategic planning
  • Exceptional leadership, negotiation, and relationship management abilities
  • Strong business acumen and ability to identify and capitalize on growth opportunities
  • Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level)
  • Proven ability to manage multiple priorities and work independently in a fast-paced environment
  • Advanced problem-solving and decision-making capabilities under pressure
  • In-depth understanding of industry trends, market dynamics, and financial analysis
  • Commitment to continuous personal development and staying current with industry trends
  • Demonstrated ability to influence change and drive organizational transformation
  • Strong accountability for achieving results and maintaining high performance standards
  • Proficiency in financial management, including P&L management, forecasting, and risk management
  • Experience in driving continuous improvement and innovation in client solutions and service delivery.
Benefits
  • Competitive salary package
  • Share plan
  • Company performance bonuses
  • Value-based recognition awards
  • Referral bonus
  • Career coaching
  • Global career opportunities
  • Non-linear career paths
  • Internal development programmes for management and technical leadership
  • Complex projects
  • Rotations
  • Internal tech communities
  • Training
  • Certifications
  • Coaching
  • Online learning platforms subscriptions
  • Pass-it-on sessions
  • Workshops
  • Conferences
  • Hybrid work and flexible working hours
  • Employee assistance programme
  • Global internal wellbeing programme
  • Access to wellbeing apps
  • Global internal tech communities
  • Hobby clubs and interest groups
  • Inclusion and diversity programmes
  • Events and celebrations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
P&L managementfinancial forecastingrisk managementclient negotiationstrategic planningbusiness growth strategiesclient relationship managementfinancial analysiscontinuous improvementtransformation projects
Soft skills
leadershipnegotiationrelationship managementcommunicationproblem-solvingdecision-makinginfluenceaccountabilitycollaborationtime management