Cloud Engineer

• Implement, support, and maintain 24x7 Azure CSP environments, RDS deployments and Windows technologies.
• Make ongoing recommendations of Azure and Windows policies and standards – strategic planning.
• Manage multiple large-scale projects in a fast-paced challenging environment and provide leadership to other members of the team.
• Quickly convert business problems into technical solutions and opportunities.
• Resolve Azure, Windows, and RDS escalations from clients and other team members.
• Collaborate with customers and team members to troubleshoot and resolve issues.
• Maintain and prioritize incidents, ensuring timely resolution.
• Manage configuration and deployment of Azure resources in compliance with established technology policies.
• Recommend technical solutions that will enhance performance, increase redundancy, and add flexibility to the existing infrastructure.
• Troubleshoot Azure and Windows performance issues.
• Maintain system availability and monitoring of critical services.
• Maintain appropriate relationships with 3rd party vendors and evaluate vendor software, and communications products to provide recommendations to leadership.
• Regular participation in change control activities that comply with ITIL change management.
• Establish upgrade and backup strategies for core infrastructure.
• Participate in on-call rotation as needed.
• Additional responsibilities may be assigned as needed.

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